Spanish Customer Service in Lisbon
Spanish Customer Service in Lisbon
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Job Description
Are you ready to live and work in one of Europes most beautiful cities Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether youre solving problems or answering questions youll make a real difference every day all while enjoying the culture food and ocean views Portugal has to offer. Let your career grow where the sun always shines!
Join a fast-growing company that helps businesses manage payments bookings inventory communication and online ordersall from one platform!
In this role youll deliver high-quality support to business clients (B2B). Youll be the go-to contact for addressing questions resolving technical issues and providing custom solutions that help clients make the most of the services offered.
Your main goal is to ensure client satisfaction by responding quickly and effectively to their needs while upholding exceptional service standards. Youll provide assistance through multiple communication platforms such as phone email and live chat across a variety of topics
Your Tasks
- Support business clients via phone email or chat
- Identify and verify account holders
- Troubleshoot problems and guide clients to solutions
- Following all client-provided procedures and compliance requirements
- Handle appointment or order questions
- Work with a team to provide fast and reliable support
What Were Looking For
- Fluent in Spanish both written and spoken
- Good English skills (C1 level)
- High school diploma (required)
- 1 year experience in customer service (required)
- Strong problem-solving skills
- Team player with good communication skills
- Comfortable in a fast-paced multitasking environment
- Professional and friendly attitude
- Experience with customer service platforms is a plus
- Detail-oriented and organized
- Willingness to work in rotating shifts on-site
Bonus Skills
- Background in retail banking or tech support
- Ability to work independently
- Strong written and spoken communication
- Flexible and open to change
What We Offer
- New and modern office.
- Full training to help you succeed.
- Relocation support (if applicable).
- We promote inter-company mobility to work at any of our sites around the world.
- Private health insurance free after six months
- Competitive wages (14 monthly payments per year) bonus
Location
Lisbon Portugal
Employment Type
Full Time
