Dispatcher - Local operations
Dispatcher - Local operations
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Job Description
SUMMARY:
As a Dispatcher you will be the main pointofcontact for company drivers. Ideal candidates will exhibit extensive experience in dispatching trucks with both commercial and household goods building relationships with both clients and drivers and the ability to multitask and work under pressure.
KEY RESPONSIBILITIES:
- Communicate with Planners in order to plan driver routes.
- Help drivers choose efficient courses to fulfill their routes.
- Coordinate with drivers to find available agents when necessary.
- Communicate with agents to set up incoming shipments and labor as needed.
- Communicate with customers and coordinators to record details about shipments arrange pickup times and discuss any special handling issues.
- Prepare dispatch documents as well as generate bills and invoices.
- Maintain records of dispatched calls driver routes route changes as well as delivery and pickup times.
- Maintain understanding of DOT regulations industry changes and UniGroup policies
- Ensure Armstrong drivers are in compliance with all DOT compliance and safety regulations.
- Review drivers logs including dispatched calls and arrival times.
- Monitor truck repairs and maintenance schedules. Log customer shipping schedules and complaints.
- Any other duties as assigned by Manager.
MINIMUM QUALIFICATIONS:
- High School Diploma or GED. Bachelors or Associate Degree in Transportation/Logistics preferred.
- 23 years of experience as a Truck Dispatcher in a similar industry.
- Exceptional ability to schedule drivers plan routes and dispatch drivers to customer locations.
- Extensive experience in customer services as well as generating freight bills and invoices.
- Experience with Transportation Management Software (TMS)
- Proficiency in office software including Microsoft Word Excel and Outlook.
- Knowledge of applicable transportation regulations and laws.
- Excellent organizational communication and time management skills.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Specific vision abilities include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
- While performing the duties of this job the employee is regularly required to talk and hear.
- This position requires the ability to occasionally lift office products and supplies up to 25 pounds.
- Ability to sit for long periods; stand and walk frequently; and bend stoop and reach occasionally.
SALARY RANGE:
$55000 to $65000 per year (based on experience)
The Armstrong Company is an Affirmative Action / Equal Opportunity Employer (EOE). Our employment decisions are made without regard to race color religion sex marital status pregnancy national origin citizenship age physical or mental disability genetic information sexual orientation veteran status military status or any other characteristic or status protected by federal state or local law. If you need assistance or accommodations during the application process due to a disability it is available upon request.
Employment Type
Full-Time
