L2 Support Engineer
L2 Support Engineer
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Job Description
Job Title: L2 Support Engineer
Experience: 3 to 5 Years
Location: Thane
Job Type: Fulltime
Job Description:
We are looking for a skilled L2 Support Engineer with 3 to 4 years of experience to join our dynamic team in Thane. The ideal candidate should have strong expertise in Java JSP Spring Boot Hibernate and JPA along with experience in handling application support and troubleshooting.
Key Responsibilities:
- Provide Level 2 (L2 support for enterprise applications ensuring minimal downtime and quick resolution of issues.
- Troubleshoot and debug application issues in Java JSP Spring Boot Hibernate and Spring MVC.
- Work with Kafka for realtime messaging and eventdriven architectures.
- Deploy and manage applications on Tomcat and containerized environments using Docker.
- Handle databaserelated issues and queries on MSSQL and PostgreSQL.
- Utilize Git for version control and collaborate with development teams for bug fixes and enhancements.
- Track and resolve incidents efficiently using JIRA.
- Collaborate with crossfunctional teams to identify root causes and implement longterm solutions.
- Ensure application performance optimization and proactive monitoring.
- Document troubleshooting procedures and create knowledge base articles for common issues.
Required Skills & Qualifications:
- 3 to 4 years of experience in L2 application support with a strong background in Java JSP Spring Boot Hibernate JPA and Spring MVC.
- Proficiency in working with Kafka for eventdriven applications.
- Handson experience with Docker and Tomcat for deployment and application management.
- Strong knowledge of databases like MSSQL and PostgreSQL.
- Experience in Git for version control and Agile methodologies using JIRA.
- Strong problemsolving skills with the ability to troubleshoot and debug application issues effectively.
- Ability to work in a fastpaced environment and collaborate with different teams.
Preferred Qualifications:
- Experience with monitoring tools and performance optimization techniques.
- Understanding of cloudbased deployment and microservices architecture.
- Exposure to CI/CD pipelines and DevOps practices.
If you are passionate about application support and looking for an opportunity to work in a dynamic and innovative environment we would love to hear from you!
Required Experience:
Junior IC
Employment Type
Full-Time
