Position: Support Engineer
Location: Romania - Remote
Employment type: 18 month contract
DUTIES AND RESPONSIBILITIES:
Readiness
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve highly complex customer issues through training and readiness.
Product/Process Improvement
- You act as a trusted advisor to the product group/ engineering teams and drive Microsoft product diagnostic and support process improvements.
Business Integration
- You use your business and technology insights to help shape strategy when engaging with customers partners and teams.
REQUIREMENTS:
Required Skills
- Understanding of Security Compliance Entra ID or Management technologies. Microsoft Defender and Azure is a preference.
- Understanding of Microsoft Security Products and/or Entra ID or Management products. This aligns with the SC-900 exam.
- Trainer and/or additional Microsoft Technology Certifications.
- Local Language: fluent in reading writing and speaking. English Language: confident in reading writing and speaking.
Preferred Skills:
- Passion for technology and improving overall product quality.
- Committed customer focus excellent communication skills and the ability to work in a fast-paced team environment.
- Self-motivated and independent thinker that routinely translates circumstances and understanding into actions that move the business forward in a measurable manner.
- Excellent analytical problem resolution and decision-making skills
- Disciplined program management and cross-group skills including the ability to get what you need from others while working around their own legitimate priorities.
- An understanding of Microsoft Product Groups and the product development life cycle.
- Ability to meet Microsoft customer and / or government security screening requirements are required for this role.
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- 9 AM 6 PM
- Private health insurance