Department Manager
Department Manager
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Job Description
OVERVIEW:
As a Department Manager at Gymsharks Bicester Village Store you will be the heartbeat of our dynamic retail environment leading by example to deliver an exceptional instore experience for our community. Youll manage daily operations overseeing a team of Team members to deliver best in class service drive sales performance and maintain store presentation standards.
With a passion for fitness and fashion youll inspire your team to foster a culture of energy positivity and collaboration while working closely with leadership to implement Gymsharks vision and goals.
WHAT YOULL BE DOING:
- Represent Gymsharks culture and values acting as a passionate brand ambassador.
- Support the daytoday operations and strategic of the store.
- Identify opportunities for growth within your team and the wider business.
- Provide clear and confident communication delivering feedback and collaborating with GSHQ.
- Assist in hiring developing and leading a diverse worldclass team.
- Deliver inthemoment coaching and feedback to your team.
- Strive to achieve KPIs for your area of responsibility through passionate leadership and coaching
- Be a role model for brand experience customer service product knowledge and operational best practices.
- Coach and train others to foster personal and professional growth.
- Hold key holder responsibilities including opening and closing the store.
- Deputise for the Assistant Store Manager in their absence.
- Ensure the safety and wellbeing of people customers and assets including stock and technology.
- Support store management with projects and initiatives as needed.
- Bring energy passion and fun to the workplace every day.
- Feedback and contribute to a culture of continuous learning both individually and as part of the team
WHAT YOULL NEED:
Essential Criteria:
- Leadership Ability to inspire motivate and lead a diverse team toward achieving store goals and delivering excellent customer experiences.
- Communication Strong verbal and written communication skills to effectively interact with staff customers and senior management.
- Customer Service Expertise in handling customer needs resolving complaints and creating an outstanding instore experience.
- Performance Tracking Ability to monitor and analyse KPIs and other performance metrics to drive improvement.
- Sales & Marketing Knowledge Understanding of sales strategies promotions and how to drive store performance to meet and exceed targets.
- ProblemSolving Ability to quickly identify issues and develop effective solutions whether its customer concerns team dynamics or operational challenges and ensure that daily operations run smoothly.
- Time Management Ability to prioritise tasks manage multiple responsibilities
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email .
In order to comply with PCIDSS standards (Payment Card Industry Data Security Standards) which governs how we handle store and access payment data this position is subject to satisfactory results from necessary preemployment checks including a basic DBS check. This will be conducted at acceptance stage and covers unspent convictions only. In all cases well always speak to you first and no offers will be automatically withdraw
ABOUT US.
Were here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. So we give people the tools they need to reach further go faster be stronger. We celebrate those who show up for themselves to be their physical or mental best whatever that means for them. Its what we want for our community and our team. A team thats growing rapidly around the world. A collective of talented individuals working together to invent Gymsharks future. Our plans are ambitious and were looking for people who want to join us for the ride our growth will be your growth.
THE PERKS.
33 days holidays pro rata (Inc Bank Holidays) your birthday
Employer pension contributions up to 7
Contribution to a gym membership
50 Gymshark Discount
Gymshark gift card for each year of service
Financial physical health and wellbeing support
Paid time off when youre physically and mentally unwell
Generous family leave package
Bonus potential
Required Experience:
Manager
Employment Type
Full Time
