Implementation Manager
Implementation Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Position Title: Implementation Manager
Your role
This role offers you the opportunity to showcase your project management expertise and technical skill to make a direct impact at the largest wholesale data center provider in the world. As Implementation Manager you will assist and provide technical oversight / guidance to local property engineering teams through your project management and task tracking activities. Working crossfunctionally with our Property Management Technical Operations and Sales teams you will coordinate the deployment and installation of equipment and infrastructure within a data center or colocation environment. It will be your mission to ensure these deployments are completed on time on budget and errorfree. If you are eager to work on multiple projects in a dynamic fastpaced environment then we look forward to hearing from you.
What youll do
The Implementation Managers primary responsibility is project management of customer implementations in a data center raised floor environment. This typically includes the installation of racks electrical distribution cages containment systems and data cable infrastructure. TheImplementation Manager will manage multiple simultaneous projects across several data centers in their region using standard project and construction management best practices. The primary responsibility is to use standard project management and construction best practices to ensure all deployments are completed on time in budget and errorfree. Additional specific responsibilities include:
Project Management
- Create a project plan for each customer deployment
- Track the deployment and update the project plan
- Create a bill of materials and scope/spec for each subtrade required to implement the customer requirements
- Provide a budget to actual cost analysis for each project
- Coordinate the work with the local property team ensure the local team has all required information to bid and purchase any outstanding contracts
- Manage existing supply chains and make recommendations for improvements
- Manage supply chain inventory against outstanding projects/orders
- Track vendor managed inventory (VMI) against outstanding orders to ensure inventory levels are maintained
Vendor Management
- Manage material vendors and contractors
- Work with vendor managed inventory to track and maintain appropriate levels of inventory
- Develop SOWs for same review and coordinate pricing and contracts with local property teams
- Manage direct and coordinate the activities of internal or contracted personnel or third parties who are providing services or performing work for the deployment projects.
- Qualify vendors and implement the companys procurement procedures including tendering projects using RFPs purchase orders and cost tracking templates
- Obtain and negotiate pricing for services in conjunction with the Real Estate Manager and/or Regional Technical Operations Manager
- Track vendor performance against contracts and SLAs
- Provide a point of escalation for local property teams and provide support for vendor and contractor disputes and issues
Local Support
- Provide Technical and Project Oversight and support to the property and Manager Data Center Operations
- Provide technology and process training for local teams
- Coordinate with vendors and contractors to provide trade and product specific training for local teams
- Provide issue resolution expedite orders and facilitate cross functional communication such as coordination of customer change requests
What youll need
- 35years experience in the deployment of fixtures and infrastructure in a raised floor data center environment (preferably in the Telco Colo or Hosting industry)
- Expert level knowledge of rack cage electrical distribution and data cable infrastructure
- Bachelors degree (BA/BS) or equivalent experience required
- PMP certification preferred
- BCSI or other data center specific certifications desired
- Expert level knowledge in reading/interpreting construction plans oneline drawings and construction specifications
- Experience working with material vendors and inventory management/vendor managed inventory (VMI)
- Ability to create specifications and scopes of work
- Expert level proficiency in the use of MS Productivity tools including Word Access Excel Visio
- Expert level proficiency with project management software
- Working knowledge of Cost Accounting
- Experience in customer deployments in Colo or Hosting industry
- Proven ability to project manage effectively and to take corrective action when needed
- Working knowledge of mechanical electrical and plumbing systems supporting a critical environment
- Able to effectively respond verbally or written to sensitive issues complex inquiries or complaints
- Excellent verbal and written communications skills
- Able to make effective presentations and respond to questions from groups of clients customers and the general public
- Ability to track costs for all projects using purchase orders and other tracking methods
- Ability to analyze and solve problems involving several options with limited information
- Ability to interpret a variety of instructions furnished in written oral diagram or schedule form and to work independently
- Requires advanced analytical and quantitative skills
- Demonstrate ability to work effectively in a fastpaced mission critical facilities environment
- Strong organizational skills attention to detail and openness to new ideas and procedures
- Role may require occasional travel
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.
To learn more about Digital Realty please visit digitalrealty.comor follow us on LinkedInand Twitter.
A bit about our Digital team
Our Operations team keeps our customers infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems our team plays a vital role in making sure everything in our data centers operates as it should.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package excellent benefits and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the companys overall goals and values.
This is an exciting time to join our business so apply now and make your mark on our future.
Notes:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required of personnel so classified.
Digital Realty is an equal opportunity employer EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity age national origin disability or protected veteran status or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Required Experience:
Manager
Employment Type
Full-Time
