Head of Product Marketing
Head of Product Marketing
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$ 160000 - 200000
1 Vacancy
Job Description
About Smith.ai:
Smith.ai builds AI voice agents that redefine how SMBs handle phone calls allowing businesses to book appointments take payments and manage complex call flows without missing a beat. We serve a wide range of businesses from law firms to home contractors and many other servicebased companies leveraging the latest in LLMs speechtotext and texttospeech to deliver humanlike conversation at scale. With over 4000 SMBs already trusting Smith.ai (and staying with us thanks to worldclass retention) were driving the next wave of AI innovation where it matters most: realworld customer interactions.
About the role:
Smith.ai seeks a dynamic Head of Product Marketing to lead the product marketing strategy for our lean fastmoving startup. This role isnt just about managementits about owning the narrative around our AI Receptionist solution shaping messaging driving launches and accelerating adoption and revenue. Youll partner with our Growth team to spearhead our evolution from a salesled motion into a PLG sales motion enable our incredible sales team partner closely with product as we furiously release new features and lead a small but mighty team.
Reporting directly to the CRO youll blend strategic leadership with handson bridging product vision and customer needs to drive significant growth.
The perfect person for this role is really smart and curious a fantastic story teller and writer with a burning desire to build an iconic AI business that transforms how small businesses grow.
What youll do:
- Messaging & Content Strategy Own the development of compelling narratives positioning and messaging frameworks for our product suite. Produce strategic highimpact content to attract new users accelerate adoption and amplify Smith.ais brand presence.
- Transformation into PLG Partner with Growth and Product to transform our website and GTM from purely salesled into a PLG sales powerhouse.
- Feature Release Excellence We have a furious schedule of upgrades and releases to AI Receptionist! Strategically plan and execute these launches across every touchpoint working crossfunctionally with Product Sales and Growth
- Sales & Partner Enablement Create and deliver scalable sales enablement resources and customer assets (eg case studies and references) for internal teams and external partners.
- Event Strategy & Management Plan orchestrate and execute virtual and occasional inperson events through the development of event presentations and collateral to maximize conversions.
- Team Leadership & Development Manage mentor and develop a small highperforming product marketing team.
Traits of the ideal candidate:
- Ideally 7 years of product marketing experience including at least one stint at an earlier stage startup
- Prior management experience ideal but not required for the right person
- Whip smart with an urgency to get things done and have big impact
- Strategic storyteller with a creative and narrativedriven approach likely a very strong writer
- Deep handson experience across core product marketing functions including market research strategic messaging sales enablement content competitive positioning productrelated educational assets and strategic thoughtleadership initiatives.
- Strong emotional intelligence low ego and highly collaborative
- Master in managing complex crossfunctional projects clearly defining roles and responsibilities removing ambiguity and ensuring seamless coordination between stakeholders at every stage
- Has an entrepreneurial spirit and enthusiasm for handson
- Ideally you are passionate about small businesses SMB GTM motions and PLG tactics
Here at Smith.ai were laser focused on our mission of helping small and medium businesses succeed. We strive to test learn and improve while continuously developing our solutions our operations and our team members. Were a fastgrowing and dynamic startup with 400 team members globally that values collaboration and innovative thinking.
We are an equal opportunity employer and believe diversity makes teams better and that discrimination based on race gender or anything else is selfdefeating.
Location and Benefits:
- Location: Fully Remote (USbased)
- This is a fulltime position with a salary that ranges between $160000 $200000 per year depending on experience
- We offer equity and a competitive benefits package that includes medical dental vision life insurance 401k and unlimited FTO
Required Experience:
Senior IC
Employment Type
Full-Time
