Administrative Assistant ZR21788JOB
Administrative Assistant ZR21788JOB
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Job Description
This is a remote position.
Schedule:
- Monday to Friday 9:00 am to 1:00 pm AEST
Client Timezone: AEST (Australian Eastern Standard Time)
Client Overview
Join a thriving premium mobile automotive care company serving highend clients across major Australian metropolitan areas. This innovative business delivers exceptional detailing services directly to customers locations providing convenience and superior quality. With a strong focus on customer experience and a rapidly growing client base this company is revolutionizing the automotive care industry through professional service and cuttingedge solutions.
Job Description
Take ownership of customer experience and operational excellence in this pivotal virtual assistant role. As the primary point of contact for our premium clientele you ll manage all aspects of customer communication and scheduling for our mobile detailing services. This position offers the perfect blend of customer service administrative expertise and business operations where your impact will be directly visible in company growth and customer satisfaction. You ll work independently while being part of a dynamic team that values professionalism and excellence in every interaction.
Responsibilities
- Drive customer acquisition by providing rapid professional responses to all website inquiries and service requests
- Manage endtoend booking process for mobile detailing services across multiple locations
- Craft and send customized service proposals to prospective clients
- Handle incoming customer calls with a focus on converting inquiries into bookings
- Coordinate daily service schedules to maximize efficiency and customer satisfaction
- Maintain detailed customer records and service histories
- Serve as the primary liaison between service team and customers
- Ensure smooth communication flow and followup throughout the service process
Requirements
- Minimum 1 year experience in customer service virtual assistance or related administrative role
- Exceptional written and verbal communication skills in English
- Professional home office setup with reliable highspeed internet connection
- Demonstrated ability to work independently and maintain consistent performance
- Strong attention to detail and ability to manage multiple priorities
- Experience with business communication tools and scheduling systems
- Professional phone manner and customer service orientation
- Previous experience in automotive or service industry preferred but not required
- Permanent workfromhome
- Immediate hiring
- Steady freelance job
.
Employment Type
Full Time
