Resident Advisor

POSITION TITLE:Resident Advisor

REPORTS TO:Direct Service Manager

DIRECT REPORTS:None

SALARY: $18.32/hr

LOCATION:460 West 41st Street NY NY 10036

Join a Legacy of Hope and Empowerment at Covenant House New York!

For over 50 years Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter housing and wraparound support services for vulnerable homeless runaway and exploited youth. As the largest provider of these essential services in New York City CHNY impacts the lives of over 1500 young people aged 1624 every year.

At CHNY our doors are open to all young people in need regardless of race religion sexual orientation gender identity and expression. Our dedicated team offers various services including shelter housing education employment health mental health support youth development and antihuman trafficking initiatives. We operate with harm reduction and traumainformed principles to ensure the best care for our youth.

But our mission goes beyond immediate support. We are passionate advocates for systemic change influencing public policy and raising awareness of the critical issues surrounding youth homelessness. Our ultimate goal is to provide a safe refuge and empower young people to build a brighter future founded on compassion unconditional love and absolute respect.

Join us in making a difference in the lives of countless young people. Join a team that inspires longterm transformation and hope.

Job Summary

The Resident Advisor provides all Youth Shelter residents with holistic and comprehensive supportive services in a positive nurturing environment using an integrated multidisciplinary team approach. Reporting to the CHNY program Coordinator the Resident Advisor will support a culture that successfully achieves meaningful results for the young people we serve.

DUTIES AND RESPONSIBILITIES

(Responsibilities to include but not limited to the following)

• Provide direct engagement supervision and support to youth residing in shelters.
• Operate fully out of CHNYs mission vision and five principles and maintain an environment that displays this culture.
• Ensure that the floor and rooms are clean safe and welllit in preparation for the new youth entering the program and that they remain serviceable throughout their residency.
• Monitor program and client activities to ensure a safe and secure environment. This includes but is not limited to securing the unit in the event of an altercation conducting room searches in accordance with CHNY policy and assisting in the evacuation during drills and emergencies.
• Welcome youth to the floor and orient youth to floor expectations Mission Statement and five principles.
• Assist youth with preparation for the day. Support youth in life skills e.g. laundry ironing cleaning.
• Provide support to Case Managers as needed distribute appointment slips appointment followup collection and filing of paperwork assist with file maintenance and compliance
• Must have an understanding of the youth service plan.
• Maintain ETO records and document all youth activities and meaningful interactions using the S.O.A.P. format.
• Escort youths to other agencies and services when necessary (e.g. hospitals mass transit).
• Conductroom searches for Youth Shelter residents after emergency evacuations to ensure everyone was safely off the floor.
• Create a sanctuary for youth on the floor.
• Provide direct support and monitoring when escorting youth to clothing rooms being in the cafeteria for meals and participating in recreation group and special events.
• Directly engage with youth at all levels of service i.e. Be where the youth are
• Maintain healthy relationships with the youth mindful of boundaries and mutual respect.
• Conduct nightly meetings focused on CHNY Mission and Principles motivation mutual support and community building.
• Conduct workshops on various lifeskill issues such as hygiene anger management selfesteem problemsolving cleaning and laundry.
• Complete all incident reports fully and correctly by the end of the shift and submit them to the appropriate parties.
• Participate in all required training supervision and staff meetings.
• Performs other duties as assigned/needed.

Qualifications

• High School/GED with 1 year of relevant work experience required. Bachelors Degree Preferred
• Experience working with atrisk youth is strongly preferred.
• NYS drivers license is preferred and comfort in driving a 7passenger van is a plus.
• Interest in working with homeless and runaway youth issues focusing on housing employment education and health services.
• Excellent organizational skills to develop living situations for young adults.
• Ability to monitor and deescalate in a crisis.
• Ability to follow instructions prioritize assignments and work in a fastpaced environment.
• Flexible work schedule to include evenings weekendsand holidays.

Benefits

Covenant House New York offers a rich package of benefits including but not limited to:

• Medical
• Vision
• Dental
• Life & Supplemental Life Insurance
• Short and Longterm disability insurance
• Eligibility for medical benefits begins on the date of hire
• PTO includes three weeks of vacation in the first year ten holidays thirteen sick days five personal days and birthday days off
• 403b with employer contribution after 12 months

Covenant House New York is an equalopportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law.

We believe that diverse perspectives drive innovation and we are dedicated to providing a work environment free from discrimination and harassment where everyone feels respected and valued. If you need assistance or an accommodation due to a disability you may contact us at