Quality Control Support Specialist

Job Summary:

THE ROLE:

Roc Nation is looking for a Quality Control Agent who is responsible for ensuring the accuracy consistency and integrity of all audio & video content distributed through our platform. This role involves meticulous review of audio files metadata artwork and delivery specifications to guarantee compliance with industry standards and partner requirements. The ideal candidate possesses a keen eye for detail a strong understanding of music distribution workflows and a passion for maintaining highquality standards.

WHAT THIS ROLE WILL DO

Audio Quality Control:

• Listen to and evaluate audio files for technical issues such as clipping distortion noise and incorrect encoding.

Metadata Verification:

• Review and validate metadata including artist names track titles album titles genre release dates etc.
• Ensure accurate and consistent metadata.
• Identify and correct metadata errors and inconsistencies.

Artwork Inspection:

• Verify artwork meets required dimensions resolution and file format specifications.
• Ensure artwork is free from copyright infringement and inappropriate content.
• Confirm artwork accurately reflects the music content.

Delivery Specification Compliance:

• Ensure all distributed content adheres to the specific delivery requirements of various digital service providers (DSPs).
• Stay uptodate on evolving DSP guidelines and specifications.
• Troubleshoot and resolve delivery issues related to compliance.

Reporting and Documentation:

• Maintain detailed records of quality control checks and findings.
• Generate reports on quality control performance and identify areas for improvement.
• Communicate effectively with artists labels and internal teams regarding quality control issues.

Content Management System Operation:

• Utilize internal content management systems to review edit and approve music releases.

WHAT THIS PERSON WILL BRING

• Music industry experience is preferred (music distribution support quality control or a related field).
• Excellent listening skills and a keen eye/ear for detail.
• Knowledge of digital service provider (DSP) requirements standards and guidelines (Spotify Apple Music etc..
• Strong organizational and timemanagement skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.

BENEFITS & PERKS

HEALTH: Medical vision dental and mental health benefits for you and your family and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets generous paid time off including paid holidays sick time and floating days

CAREER: Career and skill development programs with School of Live

WEALTH: 401(k) program with company match

The expected compensation for this position is:

$25.00 $30.00 per hour

** Pay is based on several factors including market location qualifications skills and experience.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves contribute fully and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with.

Roc Nation strongly supports equal employment opportunity for all applicants regardless of age 40 and over) ancestry color religious creed (including religious dress and grooming practices) family and medical care leave or the denial of family and medical care leave mental or physical disability (including HIV and AIDS) marital status domestic partner status medical condition (including cancer and genetic characteristics) genetic information military and veteran status political affiliation national origin (including language use restrictions) citizenship race sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression sexual orientation intersectionalityor any other basis protected by applicable federal state or local law rule ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason Roc Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so including reasonable accommodations related to pregnancy in accordance with applicable local state and / or federal law. As part of its commitment to make reasonable accommodations Roc Nation also wishes to participate in a timely good faith interactive process with a disabled applicant to determine effective reasonable accommodations if any which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.Roc Nation will also provide reasonable religious accommodations on a casebycase basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

Roc Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Roc Nation may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies internet recruiting job fairs college recruiting and search firms.