Outreach Coordinator

NPHY is the most comprehensive service provider for the thousands of homeless youth in Southern Nevada serving hundreds of youth through our core programs and touching the lives of thousands more through outreach each year. NPHYs programs stabilize homeless teens lives meeting their immediate needs and providing a safe supportive environment and a path to selfsufficiency. Through our work with homeless youth NPHY creates productive healthy adults who contribute to society.

Strengthening and complementing our highquality direct services for homeless youth NPHY is dedicated to advocating for the Vegas Valleys homeless youth population and serves as a leader in systemslevel efforts to eliminate homelessness among Nevadas youth.

Agency Culture

NPHY offers a positive mission driven work environment: we encourage each staff member to cultivate their unique talents and training and come together as a strong synergistic team to better serve homeless young people. While working in a challenging yet rewarding field you will be surrounded by compassionate energetic fun happy and friendly staff members who are likeminded people and love what they do. In addition to everyday interactions with youth NPHY offers countless opportunities for youth and staff to experience new and fun things together to help the NPHY community create stronger bonds and model positive relationships and healthy boundaries with the young people we serve. NPHY also offers quarterly trainings to better equip our staff with uptodate continuing education skills and resources to best serve and respond to a wide array of situations and needs. NPHY believes in learning growing and challenging ourselves to always be and do better and strives to lead our staff and community to always seek new and innovative ways to best serve our target population.

NPHY doesnt just accept diversitywe celebrate it we support it and we thrive on it for the benefit of our employees and clients our programs and our community. NPHY is proud to be an Equal Opportunity workplace. NPHY is committed to upholding a diverse inclusive and equitable work environment in which all employees volunteers and clients feel valued and respected and we strive to recruit diverse employees and volunteers to reflect the diversity of our clients.

Position Definition

The Nevada Partnership for Homeless Youths (NPHY) Outreach Coordinator is responsible for implementing and coordinating the daytoday operations of NPHYs Outreach Program. As part of NPHYs comprehensive continuum of services for homeless youth NPHY goes directly to the streets to provide homeless and atrisk youth with lifesustaining supplies and vital information and referrals to schools and other locations frequented by youth to arm atrisk youth with information to prevent homelessness and out into the communityat large to raise awareness about this critical issue. As an integral component of our outreach efforts NPHY also offers 247365 mobile crisis intervention services through our Safe Place program extending an entry point to our programs to virtually every street corner in Southern Nevada. NPHYs Outreach Program is often the first point of contact homeless youth have with the resources that can assist them in changing their lives.

The goals of NPHYs Outreach Coordinator are to provide atrisk youth with information to prevent homelessness getting youth experiencing homelessness support via direct connections to NPHYs programs and supporting the Community Development & Engagement departments efforts to raise awareness about this critical issue by providing information and conducting community outreach.

In order to accomplish these goals NPHYs Outreach Coordinator will be responsible for three major and interrelated components of NPHYs Outreach Program: youth outreach community outreach and Safe Place coordination.

Essential Responsibilities

A. Youth & Community Outreach

• Organize lead and grow NPHYs youth outreach efforts through various events and engagement opportunities with the goal of connecting youth to NPHYs services. Events include NPHYs weekly Feel Good Friday and similar events community tabling events school fairs and assemblies festivals etc.
• Provide youth with street and eventbased services such as basic needs items and emergency referrals while building a trusting rapport with youth over time through culturallycompetent respectful harm reduction approaches
• Create youthfocused activities and events to promote NPHYs brand and create awareness among young people in the community
• Develop and provide training education and presentations to community partners and stakeholders who come in contact with homeless and atrisk youth such as Title I HOPE school counselors other youth interfacing agencies
• Seek out and conduct static and mobile outreach at recreation centers libraries transit centers parks malls and other locations where displaced youth frequent
• Work with NPHYs communications team to create and maintain regular digital youth outreach
• Continuously evaluate outreach locations strategies and needs of youth for ongoing quality improvement to ensure provision of effective outreach interventions
• Conduct mobile street outreach both in motorized vehicles and on foot canvassing highrisk areas to locate and engage street youth
• Ensure the safety of youth and anyone participating in outreach efforts by following best practices and proper outreach policies and procedures
• Maintain accurate documentation of outreach logs outreach reports grant reports progress notes referrals initial screenings and other program information
• Maintain and expand relationships with schools police health providers churches and other community groups who might provide services or referrals to NPHY and/or its outreach program
• Work with the Community Development & Engagement Department to maintain and expand relationships with organizations and groups looking to support NPHY with inkind donations and seasonal campaign donation drives such as sunshine kits hygiene kits school supplies holiday gifts and more
• Work with the Community Development & Engagement Department to develop and execute social media strategies and content across various platforms to showcase NPHYs wide range of outreach to youth and adults in the community through our events and participation in community activities
• Create engaging social media content track analytics and interact with our community to boost brand visibility and engagement while staying aligned with NPHY messaging and social media trends
• Other duties as assigned by the CEO Director of Engagement and Communications and/or management staff

B. Safe Place Program

• Serve as NPHYs Safe Place Coordinator leading efforts to manage NPHYs 247365 mobile crisis intervention Safe Place Program and everything needed to run it safely and effectively. This includes providing Safe Place training updated materials resources to partners and maintaining relationships with Safe Place partners
• Increase awareness of the Safe Place program in Southern Nevada and NPHY by developing and delivering presentations to community businesses and organizations and tabling at relevant community events such as informational fairs corporate volunteer fairs and events food and music festivals and professional conferences
• Manage and work with NPHYs Communications team to update NPHYs Safe Place information on websites and collateral including information cards bracelets pamphlets and other Safe Place branded materials
• Keep accurate data and maintain Safe Place reporting requirements
• Other duties as assigned by the CEO Director of Engagement and Communications and/or management staff

• Very comfortable engaging with atrisk and vulnerable young people up to age 24 in varied environments and circumstances
• A minimum of a High School Diploma required
• Education or experience in cultural competency; must demonstrate sensitivity and responsiveness to cultural differences and a commitment to the value of cultural competency
• Experience managing volunteers
• Accustomed to working in a missiondriven team environment
• Experience in classroom and public speaking presentations
• Knowledge of the local Southern Nevada landscape of social services cultural government and educational institutions preferred
• Must be at least 21 years of age can successfully pass a drugtest and criminal background check
• Ability to connect supporters to appropriate opportunities at NPHY
• Ability to work nonstandard hours regularly including evenings weekends or holidays.
• Experience working with homeless youth homeless services or youth development is preferred
• Proficiency in Microsoft Office Suite database management Google Workspace and Internet use
• Current Nevada Class C drivers license and acceptable driving record
• Proof of acceptable driving record and reliable transportation
• Must be able to arrive on time for all scheduled shifts and events

Qualifications

• Outstanding interpersonal skills ability to develop and maintain relationships with a wide variety of diverse clients partners and stakeholders
• Excellent spoken and written communication skills from oneonone communication to public speaking in front of large groups
• Strong organizational skills; able to be punctual and maintain a schedule and manage time effectively
• Gentle persistence and resourcefulness
• Ability to work in a multidisciplinary team setting
• Commitment to maintaining a work environment that values diversity and does not tolerate racism sexism heterosexism ageism or any other discriminatory practice
• Ability to drive a motor vehicle walk lift and carry items up to 60 lbs. push stoop kneel and stand for long periods of time
• Ability to travel locally and nonlocally (Reimbursed via NPHY policy)
• Committed to maintaining the highest level of confidentiality
• Understanding of adolescent development and ability to meet youth where they are at
• Creativity flexibility and sense of humor
• Bilingual in Spanish/English highly preferred
• Crisis management skills
• Ability to handle physically and emotionally challenging situations
• Excellent assessment and judgment
• Able to balance multiple projects and deadlines

Benefits

• The Nevada Partnership for Homeless Youth offers a competitive benefits program including three weeks Paid Personal Leave and fourteen paid holidays per year
• NPHY also offers fully paid medical dental vision and life insurance plans for its regular fulltime employees. Employees can also participate in a company sponsored 403(b) retirement plan with up to 3 match and voluntary insurance plans
• NPHY is also proud to offer holistic benefits to invest in YOU click here for more information

How to Apply & Deadline

• Apply via NPHYs recruitment page
• Position is open until it is filled