B2C Sales Administrator
B2C Sales Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Description:
DSL Telecom is a Sales & Marketing company that specialises in high demand technology products including Internet Voice and Cloud Services.We are the largest Vox business partner in SA the largest postpaid Telkom dealer in the country andthe first and largest Zoho partner in SubSaharan Africa. DSL Telecomhas won numerous awards for our achievements and our positioning in relevant high growth industries means the possibilities are endless for DSL Telecom and the right candidate.
Responsibilities include:
- Learn the products and services offered
- Understand customer needs and requirements
- Handling high volumes of phone calls mails and messaging from customers
- Ensure high lead/order conversion rates through building pipeline inbound lead follow up and closing deals
- Handle the processing of all orders with accuracy and timeliness
- Build strong client relationships through regular proactive communication
- Ensure prompt and accurate answers to clients queries
- Achieve monthly and quarterly sales quotas
- Gather feedback from customers or prospects and share with internal teams
- Update internal CRM database supplier databases with account and service information
- Ensure adherence to laws and policies
Requirements
- Previous experience in Sales customer service or similar environment
- Matric qualification
- Prioritizing time management and organizational skills
- Fast learner and passion for sales & customer service
- Excellent verbal and written communication skills
- Fully bilingual (English & Afrikaans)
- Strong attention to detail
- Ability to prioritise own workload and work independently
- Good computer literacy including Microsoft Office Suite & CRM
- This is primarily an office based position but a practical work from home workspace will be required should you be requested to work remote
- High Speed Internet Connection At Home (Including BackUp connection) and UPS.
- High performance laptop pc and 2nd screen
- Uncapped commission potential
Benefits
- Medical Aid Contribution
Required Experience:
Unclear Seniority
Employment Type
Full-Time
