Part Time Customer Service Advisor Job
Part Time Customer Service Advisor Job
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Job Description
Company:Arvato Limited Arvato CRM UK
Requisition ID:28358
Customer Service Advisor (PartTime Weekends)
16 hours per week (Saturday 9am to 6pm & Sunday 9am to 4pm)
Arvato Slough
Salary: 20400 pa (Pro Rata) retention bonus of 750 pension attractive benefits
Looking for additional hours to topup your income Available to work weekends Come and join our lively professional team providing first class service to our customers at BMW (we call them our Weekend Warriors) in our stateoftheart customer interaction centre in Slough.
If you have an engaging manner are a great team player and are willing to learn well provide all the training you need. Well look to you to resolve diverse queries via telephone and many other channels going the extra mile for customers as you understand their needs and rapidly resolve any issues. Youll build great relationships and quickly develop expert product knowledge and we need people who can listen think and act in a truly professional manner.
Experience of working in retail or a contact centre is desirable but not essential you will be committed to outstanding customer service and effective at meeting deadlines. You will bring plenty of initiative IT skills (including the Microsoft Office suite) and a flair for negotiating.
At arvato were proud passionate and pioneering with a working environment that brings out the best in you with an attractive employment package to match. With more than 50 years experience of acting as a trusted global business outsourcing partner were here to make our clients customers happy and we recognise that having an engaged workforce is the best way to achieve this. Come and be part of something special.
Arvato employees enjoy a range of benefits including discounts at many shops and supermarkets plus discounted travel and holidays.
Arvato is a trusted business outsourcing partner to the private and public sectors.
We have longterm partnerships with some of the most respected companies in the UK and globally as well as innovative public sector clients.
We design deliver and differentiate customer service on behalf of some of the worlds most respected brands. Arvato CRM Solutions has approximately 45000 people at more than 100 customer service centres in 27 countries speaking 35 languages. It is a part of Arvato the worlds third largest business process outsourcing (BPO) provider that provides customer services supply chain solutions financial services and IT solutions and has total revenues of 3.8 billion (FY2016. Arvato is a division of Bertelsmann.
We are driven by technology differentiated by experience and powered by people. We are an equal opportunities employer embracing diversity in the workplace.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
