Service Advisor- Bluebonnet Ford
Service Advisor- Bluebonnet Ford
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us
Kahlig Auto Group is an industry leading automotive retailer comprised of 12 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides superior experience in sales service and overall ownership. We are a company full of hardworking dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.
Here at Bluebonnet Ford Lincoln we strive to ensure that our customers have the best car shopping and dealership experience of their life. We continually provide this level of service due to our amazing sales and service staff. If you want to be a part of a winning team we welcome you to apply! Bluebonnet Ford is a 25 time President Award Winner and 16 time Triple Crown award winner... We are able to do this because of our great people!
Benefits
- 401(K) Plan
- Medical Plan
- Dental Plan
- Life Insurance
- Paid Vacation
- Paid Sick Days
- Employee Purchase Plans
- Promote from within
Key Responsibilities
- Oversee service repair orders and flow of the service drive.
- Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
- Answer technical questions about vehicle problems warranties services and repairs.
- Maintain Customer Experience Index at or above company standards.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationships with technicians and dispatch.
- High volume store must have the ability to write up 20 customers per day
Qualifications
- Ability to multitask with a smile
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional personal appearance
- Consistent record of service success
- Strong record of positive customer satisfaction results
- Team oriented and selfmotivated.
- Able to work with little supervision.
- Valid state of residence drivers license
- Required to pass a hair folicle drug test and background check.
- 2 years experience
- CDK experience
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Advisor
