National Account Manager ESPA

Life at THG Beauty

Were home to marketleading websites like LookfantasticDermstore & Cult Beauty all of which are loved and trusted by millions of fans worldwide.We are also proud to have a portfolio of premium brands including the likes of Biossance Perricone MD ESPA Ameliorate and Christophe Robin. We partner with a network of more than 19000 influencers to ensure brands can reach their audience anywhere in the world. Its an incredibly exciting time to be joining the team.

Why be a National Account Manager for ESPA

A sought after opportunity for the luxury wellness brand of ESPA. You will be responsible for nurturing and growing strategic and commercial partnerships with a wide range of Retailers and Etailers youll be a forwardthinker pushing boundaries and forging cross functional relationships to organically grow both brand and partner sales. Working cross functionally with Retail teams and Wholesale partners to deliver overall business goal youll be a true a brand ambassador. Were looking for someone who is e highly numerate; targetdriven; strategic; hands on and extremely passionate.

As a National Account Manager for ESPA you will:

PARTNER RELATIONSHIPS:

• Conduct successful negotiations on terms including but not limited to; pricing; distribution; space; location; online representation; marketing opportunities.
• and forming of Joint business plan for partner accounts.
• Contribute to presentations such as account reviews; NPD launches; strategic calendar updates; Internal reviews and strategy meetings.
• Build strong working relationships with key partner stakeholders.
• Build relationship with retail staff where brand has a physical representation. Using data to optimise activations / events and joint business plans.
• Build relationship with merchandise teams and operational functions to deliver goals.
• Create joined up communication approach to build strong retailer relationships. Aligning central conversations with sales floor & online .

DRIVING PERFORMANCE:

• Manage monitor and optimize sales performance.
• Manage category and individual account performance to identify opportunities and strategic needs.
• Deliver against an annual wholesale sales target.
• Manage forecasting inventory and assortment in partnership with the demand planner.
• Own and drive all net sales forecasting for designated retailers assessing risks and opportunities in a timely and quantified manner.
• Identify opportunities to sell in additional revenue by assessing sell through and PO management.
• Monitor and manage inventory shortages feeding back where appropriate.
• Work to and manage P&L balancing investment with topline opportunity; monitor retailer profit contribution.
• Lead conference calls with retail partners and ESPA team members to review all business opportunities and issues.
• Provide weekly account business recaps and monthly reporting detailing and analysing sellthru by SKU ranking productivity stock & sales and competitive analysis.
• Oversee Retail Team Rota Holiday & welfare Management.
• Support recruitment process internally.
• Financial management of budget for expenses / FOC / overtime / temp budgets.

CROSSFUNCTIONAL WORKING:

• Work closely with Operations Visual Merchandising Brand Marketing Training PR & Social teams to create and deliver a joint business plan for partner covering activation of key launches and marketing moments events store/retailer animation considering both customer acquisition and retention.
• Review implementation and performance or annual strategy vs expectations on a quarterly or appropriate frequent basis.
• Align launch animation and promotion plans with central brand team to ensure a consistent and phased plan across all retailers within the region avoiding unnecessary conflicts of activity
• Responsible for reviewing product assortment & sales productivity by sku and shelf to maximize productivity
• Due to the nature of the role it requires a hybrid approach to working between both the office and in the field
  

What skills and experience do I need for this role

• Previous wholesale / account management / retail experience ideally within the Beauty industry.
• Strong understanding of retail levers and techniques to drive sales across B2B including traditional bricks & mortar; online pure players; hybrid business models.
• Strong analytical skills.
• Ability to influence at all levels.
• Highly organised by nature and excellent diligence.
• The ability to troubleshoot and problem solve.
• Clear and concise communication including being comfortable with communicating in front of groups and key external stakeholders.
• Professional supportive with a positive cando attitude.
• Ability to compile business case justification to influence and support business critical decisions.
• Strong excel skills and ability to work with internal ordering systems.

Whats in it for me

Career Development

• Access bespoke development programmes that have been designed and developed by our inhouse L&D team.

• Continued development through our upskilling programme that is delivered in partnership with an industryleading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.

• Dont want to work on your birthday We dont either! Enjoy your day off on us!

• Enhanced maternity and paternity pay depending on length of service.

• Up to 10 days compassionate leave.

• Buy back up to 3 days each year.

• Unlock 2 days volunteer leave after 12months.

Wellbeing Support

• Access facetoface and virtual appointments with our inhouse GP.

• Access our inhouse CBT therapist.

• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

• Stateoftheart onsite gym.

• Access to our onsite physio.

Other Perks

• Save up to 12 on the cost of personal tech through our salary sacrifice scheme.

• Subsidised bus pass from Manchester City Centre to our ICON office.

• Up to 50 staff discount on THG brands.

• Onsite staff shop.

• Access to onsite barber.

• Know someone who would be perfect for THG Refer them and get up to 1000 when they pass their probation.

• Anniversary gifts when you hit 5 and 10 years of service.