Head Porter
Head Porter
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Job Description
Description of the role:
The Head Porter at Continental Toyota is a frontline employee who welcomes customers as they arrive answers basic questionsdirects them to the appropriate department salesservice etc. and generally creates a positive first impression by providing friendly and courteous service essentially acting as the initial point of contact for the dealership.
Responsibilities:
- Always Greet the customer with a friendly smile.
- Keep Service Lane clean
- Direct traffic flow and guide customer cars to pull up.
- Take pictures all around the vehicle
- Scan Vehicles serial number
- Assign scanned vehicle to an advisor
- Schedule service attendants and be aware of their time clockEnsuring Daily lunches are taking and no eating in the service drive.
- Ensure/Enforce all are dressed in Continental apparel and groomed in a professional manner
- Assign tasks and position of greeters throughout the day.
- At the end of shift make sure tirespalletslarge boxes are in the golf cart and taken out.
- Monitor shuttle log
- Pull shuttles in the service drive in the eveningensuring they are clean in and outno damage and have fuel.
- Assist with TRAC in pulling up a rental car when necessary
- Miscellaneous duties may be assigned.
Requirements:
- Previous experience in a supervisory role
- Strong communication and organizational skills
- Ability to work independently and as part of a team
- Attention to detail and quality
Benefits:
- Competitive compensation: $16.5 $20 per hour
- Health insurance benefits
- 401k retirement savings plan
- Paid vacation and holidays
About the Company:
Continental Toyota is a wellestablished automotive dealership located in Hodgkins Illinois. We pride ourselves on providing exceptional customer service and maintaining a clean and welcoming environment for our customers and employees.
Employment Type
Full-Time
