The Permian Business Development (BD) Field Sales Representative provides support for the Regional BD Manager and BD Account Managers through fieldbased customer service interactions. In addition they assist the Business Development team achieve their objectives to ensure sales and service quality is being executed in the field level.
Skills & Abilities Education: Bachelors Degree in Business Management or related field experience preferred but not required. Experience: 2 years in Sales Customer Service or related position. Other Requirements: Must successfully pass a preemployment background check and drug screen. Position Details FLSA Status: Exempt Job Status: Fulltime Amount of Travel Required: 50 Reports to: Regional Manager Business Development Direct Reports: none Work Schedule: Maintains a flexible work schedule to meet the demands of industry hours may be long and irregular. Benefits: Medical Dental Vision Company Sponsored Life Insurance and Disability Voluntary and Supplemental Options 401k Match Paid Holidays and Paid Time Off Employee Education Reimbursement Program Annual Bonus Opportunity Duties
Primary responsibilities Accountable for consistent field representation for the Permian BD Team across all units. Primary function will be F2F interactions with customer wellsite representatives 3rd parties and DWS personnel providing continuous feedback to responsible account managers. Administer customer surveys and ensure responses are submitted. Maintain consistent customer touches through the CRM. Updates and salesforce input from strategic partners and competitive landscape. Assist account managers with information to enhance of regional sales plan. Assist account managers with information to help ensure the schedule is up to date and information is accurate with assigned BD scheduler. Utilize Operations team to gain additional knowledge and technical understanding
Customer Service (Solution Driven) Location visits promoting customer service. Network with customers 3rd partys prospects. Administer customer service surveys Manage small accounts in preparation for progressive role into account manager. Utilize Salesforce to record all touches with customers (Phone Email Face2Face) Takes customers calls responds promptly to issues ensure responsible account managers are aware of any issues and work directly with them to resolve. Assist account managers with 30 day no touch prospects/customers to ensure DWS is kept front and center. New Customer MSAs and Targets as assigned. Other tasks as assigned by management.
Disclaimer
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions responsibilities skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment and the Company reserves the right to change this job description and/or assign tasks for the employee to perform as the Company may deem appropriate.
EOE Statement
Deep Well Services is an Equal Opportunity Employer. Deep Well Services does not discriminate on the basis of race religion color sex gender identity sexual orientation age nondisqualifying physical or mental disability national origin veteran status or any other status protected under federal state or local law. All employment is decided on the basis of qualifications merit and business need.
| Required Experience:
Unclear Seniority