Senior Sales Development Representative
Senior Sales Development Representative
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Job Description
Who we are:
At parcelLab were reshaping how the worlds leading brands manage the post-purchase experience. Our Post-Purchase Customer Experience platform helps companies like New Look John Lewis Hotel Chocolat AllSaints and others turn operational complexity into powerful customer moments driving loyalty retention and revenue.
Were currently looking for driven curious and customer-obsessed people to join our journey in the UK.
The Role:
As a Senior Sales Development Representative youll go beyond lead generation. Youll act as a true pipeline partner - sourcing qualifying and strategically nurturing opportunities. Youll be part of a high-impact team focused on creating pipeline across key industries including Retail Ecommerce Consumer Electronics Beauty and beyond.
This is a hybrid role that blends outbound execution inbound qualification campaign development and team leadership. Youll be trusted to think outside the box lead by example and bring fresh energy to our prospecting engine.
What youll do:
- Promote parcelLabs solutions through persistent timely and personalised outreach across email phone social media and video
- Own your territorys top-of-funnel motion: sourcing and qualifying high-potential leads
- Conduct in-depth discovery calls and provide actionable insights to ensure strong AE handoffs
- Exceed monthly and quarterly targets for meetings booked and qualified opportunities created
- Research accounts and identify additional contacts through structured and creative outreach
- Nurture leads over time with targeted messaging to ensure parcelLab stays top of mind
- Partner closely with Regional Sales Leads and Account Executives to build pipeline in strategic accounts
- Support new logo acquisition by developing outreach strategies and executing cross-channel campaigns
- Handle inbound leads that fall outside our core ICP - qualify and redirect as needed
- Attend industry and marketing events to represent parcelLab and generate pipeline
- Maintain detailed and accurate activity in Salesforce and other sales tools
What were looking for:
- 2 years in a B2B SaaS SDR or BDR role with proven success in outbound pipeline creation
- Comfortable reaching out to C-Level executives and navigating complex sales cycles
- Youre fearless on the phone confident with video and voice notes and proactive in your outreach
- Strong discovery skills and the ability to connect pain points with parcelLabs value
- Collaborative mindset - able to work closely with AEs Marketing and RevOps
- Experience using Salesforce Sales Engagement Platforms LinkedIn Sales Navigator and other sales tech
- Natural curiosity and strong commercial awareness
- Located in the UK with a strong preference for London
- Please give a call to Asher Fingerhut as part of the application process. Individuals who do not do this step with be disqualified
Bonus Points:
- Experience selling to Retail Ecommerce Logistics or MarTech buyers
- Experience working in a high-growth remote-first SaaS environment
- Strong presentation skills and confidence building tailored sales collateral
- Familiarity with handling and qualifying non-ICP inbound leads
Why join parcelLab:
- Youll join a passionate and collaborative global sales team with plenty of room to grow
- Competitive salary commission benefits
- Exposure to high-growth accounts and verticals
- A culture that values creativity experimentation and ownership
Employment Type
Full Time
