Join a large Business Analyst community where ideas and best practice are shared.
Must have technical Duck Creek Policy Administration System (PAS) experience.
Hybrid working model supportive and collaborative culture.
Overview of the role
We are looking for a strong Technical Business Analyst with proven Duck Creek PAS experience for a key role in the Duck Creek Policy Platform Core technology team which provides governance specialist consultancy and solutions to project delivery and support teams.
Be part of Suncorps once in a generation policy transformation program (Digital Insurer) and help us aspire to be the Insurer of choice across the TransTasman. Leveraging market leading technology including Duck Creek on Demand work learn & collaborate with the best we are using SMEs and consultants from across the globe to build this market leading platform.
The program will enable the business to deliver new products (including modular products) more seamless customer experiences and support the delivery of a simpler digital business. Radical simplification and significant improvement in the speed & cost of change are a critical measure of success of the program and its essential this role influences and champions this across the entire program and more broadly across the enterprise.
You will also be part of our large Analysis Chapter that consists of around 200 likeminded analysts where ideas and best practice are shared via masterclasses and knowledge sharing.
Suncorp is proud of our fantastic culture where you will be supported in your career development.
As the Duck Creek Policy Technical BA work closely with others in the DC Policy Platform core team to provide governance specialist consultancy and solutions to project delivery and support teams.
Build strong relationships through engagement with colleagues and stakeholders across Business and Technology.
Document current and future state processes and identify opportunities for improvement.
Use information gathering techniques to proactively discover requirements and synthesise information accurately completely and coherently.
Work collaboratively with delivery teams and business and technology stakeholders to gather validate and document business requirements and develop recommendations and solutions that meet project and support needs.
Raise and support mitigation and resolution of risks and issues using established tools and frameworks were applicable.
Create detailed user stories (in JIRA) to support delivery.
Document Technical design Functional and NonFunction Requirements PL101 completion Policy Data Model updates Interface/Integration mapping Migration Mapping Technical support documentation & Knowledge Bases
Work close with squad / project members including but not limited to Project Manager Scrum Master Architects Developers Tech Leads Test Analyst to identify capture plan and deliver changes
Mentor/train team members; participate and contribute to Business Analyst chapter and/or forums providing insights and thought leadership
Suncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week.
MUST HAVE worked on 2 Duck Creek Policy Administration System (PAS) implementations (ideally AsiaPAC experience)
IDEALLY HAVE 5 years working experience on the Duck Creek PAS
MUST HAVE Duck Creek Policy functional and technical knowledge and experience documenting requirements through PL101s
IDEALLY HAVE worked 1 Duck Creek on Demand (DCOD) project
IDEALLY HAVE a strong understanding of Duck Creek standards and best practices and of Duck Creeks inheritance model
Training and certification in Duck Creek university and related certification desired.
Minimum 5 years technical business analysis experience in a project/delivery orientated role; from a large organisation.
Minimum 3 years Agile Lean and waterfall experience including knowledge of Agile practices workshops and Agile ceremonies facilitation.
Working in the General Insurance space.
Must be able to translate and understand business and technical requirements and provide appropriate alternatives and solutions to meet those requirements.
Strong stakeholder engagement relationship management and influencing skills including experience in dealing with various stakeholders.
Strong problemsolving and negotiation skills
Strong team player with a positive attitude willingness to learn and desire to make a difference.
Must be able to manage multiple complex initiatives with competing deadlines.
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