Senior Staff Technical Program Manager - Big Rocks
Senior Staff Technical Program Manager - Big Rocks
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Team & Role
The Unified Technology Program Management Office (PMO) delivers crossfunctional programs across the companys most critical and complex functions Product and Platform Release Management Big Rocks Platform Engineering Global Cloud Infrastructure Regulated Markets Cloud Security M&A and other critical strategic programs.
As a Senior Staff Technical Program Manager on the Big Rock team you will manage large complex release programs from start to will provide a proactive strategic perspective on process improvements and a tactical view of daily progress and issues. Each day you will exercise critical skills such as conflict resolution crossteam collaboration and asking and answering questions with precision.
Youll work in a fastpaced environment to bring your programs to life and see them through to successful completion cultivating collaboration and driving business outcomes. Youll think strategically while driving tactical execution of large crossorganizational programs from initial conception through program development delivery and transition to operations. The successful candidate is a resultoriented selfstarter with an established documented ability in program management and operations.
What you get to do in this role:
- Drive large scale high visibility software development programs
- Exercise wide latitude in determining objectives and approaches to critical assignments
- Organize complex ambiguous problems into prioritized milestones deliverablesand success criteria for your programs
- Translate business objectives into execution strategy (tactical and strategic) lead and successfully execute the strategy through strong collaboration and agile leadership
- Work with multiple delivery teams to take ownership and accountability of technical project planning and delivery for product development programs
- Develop trusted relationships with key technology functional leaders and stakeholders to drive focus on the strategic program objectives and optimize program delivery. This includes supporting and holding resources accountable for their responsibilities within the program
- Ensure data is collected to appropriately inform decision making for mitigating risks and resolving issues
- Utilize internal tools and agile mindset to create a collaborative environment that fosters autonomy transparency mastery innovation and continuous improvement
- Drive a continuous focus on developing softwarebased solutions or using automation to replace repeatable operational tasks
- Anticipate and remove obstacles that slow down or prevent programs from delivering on program objectives
- Drive for clarity to keep teams moving forward
- Provide go to leadership transparency and visibility to the entire Technology & Products organization
- Seek to continuously grow by proactively seeking and embracing constructive feedback
- Provide feedback to colleagues to encourage an open and collaborative culture
- Understand and streamline end to end process
Qualifications :
Preferred Qualifications:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- Proven project/program management experience involving many crossfunctional teams
- Solid organizational skills with high regard for quality
- Strong collaboration and relationshipbuilding skills able to work well with many different types of personalities in various functions. Masterful in the art of bringing people together
- Excellent communication skills Ability to communicate document and present complex technical issues in a concise and efficient manner for a variety of audiences
- Experienced and confident in creating slides and presenting to executives
- Must possess effective listening skills and comfortable asking powerful questions
- Passion for working with people in technical environments
- Strong leadership skills to influence and motivate without authority. True servant leader
- Strong facilitation skills to lead/drive a variety of program events
- Excellent negotiation and conflict management skills
Basic Qualifications:
- 10 years of project/program management experience in mid/large size companies
For positions in this location we offer a base pay of $187600 $328300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
