Operations Manager Fulfillment
Operations Manager Fulfillment
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 75 - 100
Vacancy
1 Vacancy
Posted on :
05-04-2025
Job Description
ABOUT THRIVE MARKET
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online membershipbased market we deliver the highest quality healthy and sustainable products at memberonly prices while matching every paid membership with a free one for someone in need. Every day we leverage innovative technology and memberfirst thinking to help our overmembers find better products support better brands and build a better world in the process. We are also a Certified B Corporation a Public Benefit Corporation and a Climate Neutral Certified company.
Join us as we bring healthy and sustainable living to millions of Americans in the years to come.
THE ROLE
At Thrive Market we have fun we love what we do and it shows by our expansive growth. Our Thrivers are the backbone of our success and that success has created an exciting employment opportunity in WilkesBarre PA. Come experience all that we offer and Thrive along with us!
The Fulfillment Operations Manager will be responsible for overseeing and optimizing the endtoend fulfillment process within the facility. This role involves coordinating and managing various aspects of the fulfillment operations including inventory management order processing shipping and logistics. The Fulfillment Operations Manager will work closely with crossfunctional teams to ensure timely and accurate order fulfillment member experience and overall operational efficiency.
SCHEDULE
SundayWednesday 6pm4:30am overtime as needed to support the business and must be willing to cover other shifts when needed
RESPONSIBILITIES
- Ensure adherence to safety protocols and regulations to maintain a secure work environment
- Lead and mentor a team of supervisors and up to 150 hourly employees
- Uphold compliance productivity quality safety and teamwork standards as the primary source of information
- Implement engagement and fulfillment strategies to motivate employees and align them with operational goals
- Maintain performance standards and consistent processes to guarantee reliable services
- Strategize and execute fulfillment and continuous improvement objectives clearly communicating these to supervisors
- Monitor and manage inventory levels implementing control measures to optimize stock
- Develop efficient order processing procedures oversee fulfillment operations and address any bottlenecks
- Collaborate with carriers to optimize shipping processes and ensure timely deliveries in logistics
- Enforce quality control measures and collaborate with quality assurance to address product issues
- Provide coaching and development opportunities to supervisors and employees to enhance performance in cold storage operation
- Oversee productivity hours and manage payroll functions to ensure efficient operations
- Source and screen talent in collaboration with People Operations to maintain a skilled workforce for operational needs
- Analyze performance reports to identify areas for improvement and provide coaching to supervisors
- Set clear goals promote accountability and exemplify strong performance to support the mission of the operation
QUALIFICATIONS
- Bachelors degree in business logistics supply chain management or a related field is preferred
- High School diploma or equivalent.
- Excellent written and verbal communication that is clear concise and polished
- Highest levels of integrity and ethics
- Dedicated to quality and high standards; Supportive of values
- Must be proficient in using MS Office (Word Excel and PowerPoint) Outlook and GSuite applications
- Ability to work in a warehouse environment and understand Warehouse Management Systems
- Minimum of 510 years of proven leadership/supervisory experience within a FC/DC or manufacturing environment
- Proven ability to lead process improvements through the lean process or Kaizen techniques as well as provide solutions when problem solving
- Proven ability to quickly adapt and drive the right results using data
BELONG TO A BETTER COMPANY
- Comprehensive health benefits (medical dental vision life and disability)
- Competitive pay equity
- Multiple work schedules available
- Opportunities for advancement. We have programs that will start you on a path and train you along the way
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and wellbeing platform
- Free Thrive Market membership and discount on privatelabel products
- Casual atmosphere and great people to work with
- Were a community of more than 1 Million members who are united by a singular belief: It should be easy to find better products support better brands make better choices and build a better world in the process.
At Thrive Market we believe in building a diverse inclusive and authentic culture. If you are excited about this role along with our mission and values we encourage you to apply.
Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer
At Thrive Market our goal is to be a diverse and inclusive workplace that is representative at all job levels of the members we serve and the communities we operate in. Were proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company and we seek to recruit develop and retain the most talented people from a diverse candidate pool. If youre thinking about joining our team we expect that you would agree!
If you need assistance or accommodation due to a disability please email us at and well be happy to assist you.
Ensure your Thrive Market job offer is legitimate and dont fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket email address. For added security where possible apply through our company website at www.thrivemarket.
Thrive Market 2025 All rights reserved.
JOB INFORMATION
- Compensation Description The starting salary range for this position is between $75K$100K
- Salary may increase over time based upon: skill level of responsibility additional duties seniority quantity or quality of production or other legitimate businessrelated factors.
- Total Compensation includes Base Salary Stock Options Health and Wellness Benefits and more!
#LIMR1
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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