IT Administrator Business Process Analyst
IT Administrator Business Process Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Key Competencies and Responsibilities
Zoho Suite Expertise:
Indepth understanding of Zoho One applications (CRM Desk Cliq Connect ProjectsInventory Mail Calendar etc. to manage and optimize internal workflows troubleshootissues and propose improvements.
Technical Administration:
Responsible for configuring and maintaining the system ensuring that all partner andinternal processes are properly set up and that data flows seamlessly across applications.
Documentation & Process Mapping:
Ability to create and maintain detailed system documentation including projectspecifications process maps and diagrams. This includes not only capturing currentprocesses but also designing best practice workflows for continuous improvement.
Reporting and Analysis:
Skilled in generating weekly and monthly reports on both external client projects andinternal IT activities. This involves not only data extraction but also analytical insightsthat can help drive decisionmaking.
Partner Program Support:
Experience with managing partnerrelated activities such as tracking training sessionswebinars and sales pipelines ensuring compliance with partner program standards andmaintaining uptodate records of all activities.
Communication & Coordination:
Strong communication skills to liaise with various internal teams (IT Sales PartnerProgram managers) as well as external stakeholders. The candidate must be capable oftranslating technical details into easily understandable reports and documents.
Requirements
Required Experience:
IC
Employment Type
Full-Time
