Concierge - Downtown AutoGroup

Concierge Elevate Your Career at Downtown AutoGroup!

Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industryThe revolutionary Downtown AutoGroup is seeking a committed Concierge to join our dynamic team at our brand new stateoftheart Autoplex facility in Downtown Toronto!Take a look at ourunique approachand see for yourself!

Why we need you

Our goal is to create a seamless and enjoyable experience for every customer from sales to service. To achieve this we need energetic and dependable team members who are excited to be a part of the fastpaced automotive world.

Our vision at Downtown AutoGroupis to create lifetime Guests not just onetime customers. To do that we need someone extraordinary. Someone who isenthusiastic responsible and customerfocused to provide an extraordinary experience for our valued Guests.

Without you were just another service center. With you were the guardians of our Guests automotive dreams ensuring their vehicles are always ready for the next adventure.

Heres what youll be doing

• Warm Welcome: Greet Guestswith a warm professional demeanor as they arrive at our facility ensuring they feel valued and welcomed.
• Valet Services: Safely and efficiently park retrieve and manage vehicles with a high standard of care and attention to detail treating each vehicle as if it were your own.
• Concierge Assistance: Provide a range of concierge services including arranging transportation answering questions about vehicle features and offering directions and recommendations to enhance the Guest experience.
• Luxury Experience: Make every interaction memorable by anticipating client needs personalizing your service approach and creating a relaxing highquality experience from start to finish.
• Vehicle Inspection: Conduct visual inspections of each vehicle for any preexisting damage communicating findings to guests and team members to ensure transparency and avoid misunderstandings.
• Logistics Support: Organize the flow of vehicles in the facility ensuring efficiency and maintaining cleanliness and order in all areas where Guests and their vehicles are present.
• Customer Communication: Provide timely updates on the status of vehicles and services effectively communicating any delays or necessary information.
• Maintenance and Care: Perform light cleaning or maintenance on vehicles as needed to ensure theyre always presented in the best condition creating a wow factor for clients.
• Safety & Compliance: Follow all safety and regulatory guidelines protecting the safety of clients their vehicles and colleagues while on the job.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

You need these qualifications

• Experience: Were looking for individuals with a strong customer service ethic.
• Skills: Strong interpersonal communication and organizational skills.
• Licensing: A valid Ontario G drivers license with a clean driving record.
• Physical Ability: Able to work on your feet and quickly move and park cars including manual transmission vehicles.
• Attitude: Friendly enthusiastic and proactive. You enjoy meeting new people are a team player and have a knack for anticipating client needs.

If would be nice if you

• Have prior experience in a similar role (e.g. valet concierge automotive or hospitality).
• Have familiarity with highend automotive brands and luxury vehicles.

What we offer

• PerformanceDriven Culture:We celebrate achievements and foster a resultsoriented work environment.
• Career Growth:Were committed to helping our team members grow their careers with us we believe in promoting from within.
• Community:Be part of a team thats as passionate about cars as you are in one of the most vibrant cities in the world.
• Competitive Pay:We value your contributions and ensure youre rewarded accordingly.
• Comprehensive Benefits:Health dental and vision coverage along with a Parts & Service Discount and a generous Vehicle Purchase Program.
• Professional Development:Ongoing training opportunities to keep your skills sharp and your career on trackthrough our DAG Academy.
• Modern Facility:Work in a clean organized and wellequipped shop that prioritizes safety and efficiency atour stateoftheartAutoplex.
• Rich Legacy: Established in1992 our group has grown from a single dealership to employing over350professionalsthat collectively represent the largest retailer of automobiles in downtown Toronto.

You are what drives us Apply Now!

If youre ready to take your career to the next levelplease apply. Were excited to hear your story!

This is an inperson role.

Downtown AutoGroup is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act 2005 (AODA) within our recruitment process. If you require accommodation at any time throughout the recruitment process just email us at.

Downtown AutoGroupisan equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race color religion national origin sex physical or mental disability or age.

Join us at Downtown AutoGroupin revolutionizing the automotive service experience!

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however only those selected for an interview will be contacted.