Roark Retail Assistant Store Manager-Boulder

Roark is searching for talent to contribute to the future development of our adventure lifestyle brand. The Assistant Store Manager will both partner and support the Store Manager in all aspects of the business operations of the Roark location in Boulder CO. The ASM will help manage the entire guest experience operations customer flow staff and floor inventory as efficiently as possible. They will also inspire and lead the floor team in providing unique innovative and superior Customer Service to all our customers the type of Customer Service that makes people feel welcomed heard and helped the way a friend would help them find what they need.

We are looking for you to lead by example in a wide range of situations and creative to problemsolve on the fly. We expect you to be entrepreneurial creative and hold yourself and the teamaccountable for a successful environment.

Areas of Responsibility included but notlimitedto:

Operations/Sales/Customer Service:

• Assist the Store Manager with growing revenue by driving sales and business results througha premium guest experience employee relations and operations that are aligned with Roark Culture and Retail Operating Principles.
• Support Store Manager to Meet and/or exceed financial plan including revenue plan payrollbudget and overall store P&L.
• Manage and execute store product flow restocking overall back of house operations supplyneeds and daily store maintenance as directed by the Store Manager.
• Uphold visual merchandising directives within the store and maintain visual standards andbrand image on a daily basis.
• Be a Roark product expert understand the customer needs share your product knowledgeand guide our customers to product selections that meet their needs.
• Oversee Cashwrap & POS procedures. Reconcile tills process returns exchanges gift cards and discounts accurately.

People:

• Partner with the Store Manager in supervising the store team including recruiting hiringtraining and career development. Adhere to and support a Typical Week structure and facilitate daily scheduling/zoning to support this.
• Motivate and inspire staff to approach the sales floor each day with enthusiasm and outgoingstoke. Lead by example in everything you do.
• Maintains a Leadership presence and projects a credible and confident image; Stands out among peer group.
• Share your product and customer care knowledge with staff provide coaching & feedbackrelating to product and selling techniques in order foster productivity among the store team.
• Assist with performance checkins with staff in accordance to corporate calendar.
• Develops talent and helps others achieve their full potential; dedicates time to training and mentoring.

Events/Marketing:

• Collaborate promote and be present for all store events unless otherwise approved by yourmanager.
• Help seek out local collaborations with relevant brands artists musicians and athletes to promote flagship location.

Goals:

• Assist the Store Manager to lead the sales team in its goal of giving excellent CustomerService that customer loyalty and community is built.
• Help build Roark into a better version of itself by constant tactile and process improvements to
• our overall Sales/Customer Service approach.
• Create the most unique and interesting retail store in the Bay Area that speaks to what Roark has stood for since its inception.

Compensation:

We are committed to offering our employees a challenging and rewarding work environment opportunities for growth and development a customer focused culture and competitive pay and benefits. Compensation will be commensurate with experience and will include:

• Competitive compensation package (hourly with benefits)
• Discounts on the latest Roark Revival

Archipelago Companies values a diverse inclusive and entrepreneurial workforce and culture and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race color sex gender identity gender expression religion age national origin or ancestry citizenship physical or mental disability medical condition family care status marital status domestic partner status sexual orientation genetic information military or veteran status or any other basis protected by federal state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability please contact us at Archipelagowill reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.