Product Marketing Manager

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtimes software is used today in over 150000 locations across 100 countries by the worlds top restaurant and foodservice operators. Customers including Chipotle Culvers Dominos Dunkin Five Guys and P.F. Changs rely on our topranked platform which now includes Zenput to manage inventory staff scheduling learning and development food safety operational tasks and audits.

About the role

As a Product Marketing Manager reporting into the Products team at Crunchtime you will be responsible for improving sales enablement and internal readiness as we release new features and deliver persuasive differentiated messaging and content to drive awareness and momentum externally. Core responsibilities include:

What youll do as a Product Marketing Manager

• Product Launches: develop and execute comprehensive GTM plans for product launches ensuring internal alignment across product sales and marketing teams for highimpact launches.
• Messaging and Differentiation:lead the development of product naming messaging and positioning highlighting what sets Crunchtime apart from competitors and aligning with the unique needs of our audience.
• Sales Enablement:partner closely with sales leadership and account executives to create messaging content and tools that reduce friction in the sales process and help sales teams meet their goals.
• Customer Success Partnership:collaborate with the customer success team to create postsales content that helps customers use our platform more strategically and gain the most value.
• Project Management:for yourself and with teams that you work with youll create workback plans that keep you and others on track to deliver materials and milestones on time.
• Competitive Analysis: conduct competitive research for specific products to better understand our strengths blindspots craft competitive messaging and differentiation capture stories (there are many) where weve won against other vendors.
• Campaign Collaboration:work closely with the demand generation team to bring product positioning to life through integrated campaigns that drive pipeline and revenue growth.

What were looking for

• 35 years of product marketing experience at a B2B SaaS company bonus if experience in PMM for multiple product lines and distinct roadmaps.
• Strong ability to craft messaging and positioning that differentiates products in competitive markets; have examples of previous work.
• Proven success in launching products/features managing crossfunctional projects and delivering highquality work on time.
• Crossfunctional collaboration and stakeholder management building relationships with teams like product management customer success proservices etc. to get the right inputs and work more effectively.
• Ability to execute quickly on smaller activities while managing larger strategic projects; youll have the confidence and ability to publish new sales slides or blog posts within your first 1530 days.
• Strong communication skills with the ability to clearly articulate challenges solutions and product value to both internal and external audiences.
• Deep empathy for customers and an understanding of sales team challenges with a focus on making sales processes more efficient and impactful.
• Portfolio of successful product launches sales materials and other marketing content that youve created and can speak to and/or examples of product marketing work that inspires you.

What youll get

• Great missiondriven team members from diverse backgrounds with a strong company culture
• Competitive pay
• Flexible PTO
• Paid company holidays
• Yearly team offsites
• Medical dental and vision benefits (FSA HSA & HRA options)
• Basic & Voluntary Life Insurance
• 401k employer match
• Wellness benefits
• Commuter benefits
• Work in an open environment on solutions that are reshaping the way businesses operate
• Fun team events
• Ability to have a big impact
• 10 weeks of paid parental leave
• Fitness reimbursement
• Learning & development funds

Equal Employment Opportunity Statement

At Crunchtime we are an equal opportunity employer. We do not discriminate on the basis of race color religion sex sexual orientation gender identity or expression national origin age disability veteran status or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you dont meet all the qualifications because we believe unique experiences and perspectives make us a stronger team.