Discharge Coordinator

Assessment

• Does the initial screening of all elective inpatient admissions related to:
  
  • Appropriateness of admission
  • Coordinates and supervises data and reporting needs. Provide timely discharge planning.
  • Coordinates outofarea transfers as well as third party contractual arrangements and supervise ground transportation home health and durable medical equipment.
  • Appropriate resourceutilization
  • Coordinates the preadmission screeningand education of the identified patient populations
  • Documents patients admitted directly through PreAdmissions in the laptop system and forwards the information on to the Case Managers as appropriate with discharge planning concerns and the initial dischargeplanning screen.
  • Utilization and documents patient admitted directly.

Technical and Job Specific Skills

• Ensures facility compliance with federal and state regulations involving the Case Management practice.
• Answers inquires and educate patient family MD and hospital employee on discharge follow up.

Assists Case Managers with Patient Transfers and Discharges

• Frequently contact with case manager charge nurse bedside nurse outside facilities to obtain and verify and/or provide information regarding the discharge follow up.
• Utilizes Interqual Screening criteria for all admissions and observations status patients.
• Collaborate with all respective departments to ensure patient flow during the admission and transfer process.
• Interacts with the Admitting Md as appropriate involving the Physician Advisor as needed for inappropriate admits transfers and level of care.
• Assist case manager on initial screening of all elective inpatient admission related to: level of care appropriateness of admissions discharge needs third party contract arrangements appropriate resource.
• Utilization and documents patient directly.
• Appropriately prioritize work activities.

Performance/Process Improvement

• Is aware of and followsall hospital and department process policies and procedures.
• Is knowledgeable of Improvement performance/process improvement (P.I. methodology.
• Offers performance/process improvement.

Guest/Interdepartmental Relations

• As observed by representatives of management all interactions are conducted in a professional manner.
• Consistently exhibits appropriate phone protocol.
• Consistently contributes to the team effort (e.g. assists coworkers when need is observed or upon request offers constructive suggestions).

Productivity

• Maintains high productivity and performs efficiently regardless of whether the work volume is high or low.
• Appropriately prioritizes work activities.
• Responds to difficult situations with selfcontrol and a positive attitude.

Key Success Factors

• Readily accepts work assignments in a positive manner.
• Performs work that is accurate neat and consistent.
• Documentation is legible.
• Reports safety issues and equipment failures appropriately.
• Projects a professional image follows the hospital dress code policy and/or department requirements.
• Wears hospital ID badge at all times on duty.
• Sensitive information including but not limited to patient records charts hospital documents and employee information is kept confidential without exception.
• Employee reports to work each regularly scheduled work day.

• Minimum Education: Preferred Bachelors of Science/Nursing or Bachelors of Health Care Administration.
• Minimum Experience: 2 3 years experience in an acute care setting preferred. Working knowledge of InterQual ISSI Milliman and Robertson Managed Care guidelines Erickson Life Skills (Age Competencies) Medicare Part A and Part B MedicCal NCQA HEDIS and other criteria as identified by the Quality/Care Management Department. Working knowledge of CareM.A.P. development and implementation. Working knowledge of managed care and capitation.
• Preferred Certifications: Current and valid CA LVN.