Automotive Service Dispatcher
Automotive Service Dispatcher
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Job Description
Bill Dube was founded in December 1975. Our founder Bill Dube envisioned the dynamic growth and progress experienced by our community. In 1992 his daughter Debbie Dube Reed became President of the company. Bills ethical business practices and sense of community leadership are carried on by Debbie and work handinhand in building the success and progress which we are experiencing now.
WhatWere Looking For
We are looking for dedicated Automotive Service Dispatcherto help grow our booming Service Departmentand provide our customers with exceptional experiences. The ideal candidate will flourish in a fastpaced and professional workplace. Candidates should have past experience in Service DepartmentsIndependentor Dealershipsetting.
What We Offer
- Highly productive shop
- Heated shop
- Shop equipped with the newest technology and equipment
- Clean and professional work environment
- 401K with match
- Full medical and dental insurance
- Employee purchase plans
- Life insurance
- Paid vacation and holidays
Responsibilities
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age mileage and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes followup time
- Monitors the progress of each vehicle throughout the day updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
- Assists in Maintaining clean work environment for our clientele
Qualifications
- Minimum 1 year experience in a Service DepartmentIndependent or Dealership setting
- Ability to work hard with limited supervision
- Must be able to manage in a fastpaced work environment
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- Must be wiling to workon Saturday
- Setfive day work schedule with one day off during week as well as Sunday
- Must be able to pass preemployment screens (Background &
Bill Dube Ford Toyota is an equal opportunity employer and prohibits discrimination and harassment based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any othercharacteristic protected by federal state or local laws.
Employment Type
Full-Time
