Fulfillment Lead

Are you looking for a role where you can utilize your skills to help families lead healthier lives

At Wondercide were driven by a Fierce Love for families. We wake up every day inspired by our mission to protect families of every kind everywhere from pests with safe effective solutions. Thats where you come in!

Role and Purpose within the Organization:

Were looking for a Fulfillment Lead to support our customers. Wondercide is a small but fastgrowing business with plenty of opportunities for impact and personal growth. Were looking for someone who can help take the team to the next level. This role is right for you if:

• You love pets as much as people
• Youre passionate about purposedriven brands and want to change the world for the better.
• You want to work with a team that shares and cares like a family.
• You are detailoriented high energy selfdriven and motivated to help the team achieve their goals the right way each and every shift.
• Helping others gives you purpose.
  

As a Fulfillment Lead:
You should be comfortable routinely performing numerous tasks throughout the shift as needed making adjustments to help improve the teams performance as well as being motivated to produce great results consistently that meet or exceed expectations. The individual would support the Fulfillment Supervisor in multiple ways throughout the shift and must be flexible to shift from line to line as needed.

Responsibilities:

• Working Lead Will be responsible for ensuring orders are processed by the companys SOP and customer service standards. Communicate orders per hour goals provide updates to the team & manager on performance through the shift identify/address/escalate challenges
• Attentive to detail committed to quality safety and productivity
  
• Supports the team as a Subject Matter Expert for equipment issues escalating any issues beyond their capabilities to resolve
• Maintain a clean organized and orderly work area
• Communicate clearly and effectively with team members and leaders
• Strong customer focus both internally and externally
• Make recommendations to management concerning improvements of procedures processes and software recommendations and assist where needed.
• Assist in special projects inventory and audits as needed
• Leads by example
• Most importantly a positive attitude!
  
  

Qualifications:

• Previous logistics and/or manufacturing experience is required
• Previous people leadership experience
• Ability to communicate effectively
• Basic computer skills are a must preferred experience with Google Sheets Shipstation and/or NetSuite
• Independent selfdriven and interested in personal development
• Capable of problem solving identifying issues & implementing solutions to help achieve the production goals
• Proficient in English language bilingual a plus
  

How Well Support You:

• We mentioned changing the world right Need more Read On!
• Low healthcare premiums 100 of paid employee medical vision and dental coverage paid volunteer time off and parental leave for fulltime employees
• 401(k) program participation and performancebased bonus program for both fulltime and parttime employees
• Vacation and paid holidays are available
• Companywide Thankful Thursdays and Thrilling Thursdays

Logistics:

• This role is expected to work out of our facility at 2200 Chisholm Trail Road Round Rock TX 5 days a week. Regular shift hours will be assigned usually 7:30 am 4:00 pm Monday through Friday
• Occasional overtime hours are possible for peak season

About Us:

At Wondercide were driven by a Fierce Love for families. We wake up every day inspired by our mission to protect families of every kind everywhere from pests with safe effective solutions. We work with Mother Nature to deliver products that promote wellbeing. We do this so families can live long happy and healthy lives together. We believe in doing whatever it takes to protect those we loveand that when you know better you do better.

Wondercide is a femalefounded organization. Inclusion is a top value. We celebrate thrive on and are actively working to increase diversity on our team especially in management and leadership roles. Were a proud Equal Opportunity/Affirmative Action Employer.

Required Experience:

Manager