Administration Officer - Specialist Clinics
Administration Officer - Specialist Clinics
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Job Description
Alfred Health
Alfred Health is a leader in health care delivery improvement research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne from ambulatory to inpatient and home and communitybased services.
- Permanent position
- Full time 80hours per fortnight monthly ADOs)
- Managers and Administrative Worker Grade 1 Level 1 (HS1
- Located at The Alfred Join a dynamic team providing great patient customer service
- Great staff benefits!
- Please ensure to submit a cover letter in support of your resume
The Department
Alfred Health Specialist Clinics is responsible for the overall delivery of care to multiple clinical programs and services across the organisation. Our medical nursing allied health and administative team provide services to patients across all three of our Alfred Health campuses.
The Role
This position reports to the Administration Supervisor and is part of our administration team. The administration officer performs a range of administrative reception and clerical tasks to support and assist the day to day function of the clinics and health service.The Administration Officer isapproachable responsive and provides professional service toensure best customer outcomes are delivered.
This role will see you:
- Greeting patients handling referrals answering phone call enquiries booking patient appointments contacting patientand liasing with adjuct services
- Supporting clinical staff doctors nurses and allied health withadministrative tasks
Experience and Qualifications Required
Essential
- Demonstrated computer proficiency including MS Word MS Outlook MS Excel (foundational)
- Strong communication skills
Desirable
- Previous administrative experience (previous hospital environment preferred but not essential)
- Personable customer focused approachand commitment to high quality service
- Demonstrated computer proficiency including MS Word MS Outlook MS Excel (foundational)
- Understanding of confidentiality and privacy legislation
- Understanding of medical terminology
- Demonstrated ability to plan work flows prioritise tasks and delegate to meet deadlines
Staff Benefits
- Salary packaging & novated leasing through Maxxia
- Flexible health insurance coverage through HCF Health Insurance
- Onsite car & bike parking opportunities deducted pretax!!
- Fantastic onsite fitness facilities at The Alfred through ProSporthealth and fitness
- Childcare services at The Alfred managed by KU Childrens Services
If you have any queries regarding the role please contact Glenise McNallySpecialty Medicine Administration Supervisor or.
Applications close 11pm AEDT Friday 18th April 2025.
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020 health care workers in Category A or B roles (as determined by the departments risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website:www.alfredhealth.au
Required Experience:
Unclear Seniority
Employment Type
Full-Time
