Regional Head - North
Regional Head - North
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Job Description
Key Responsibilities:
Business Development:
Direct and execute the regional business development strategy emphasizing both new client acquisition and expansion of existing accounts.
Identify strategic business opportunities and partnerships to enhance the companys regional market footprint.
Formulate and implement strategies to maximize sales revenue and market share within the designated region.
Customer Success:
Ensure optimal customer satisfaction by collaborating with the Customer Success team to provide comprehensive support and promote product adoption.
Monitor and improve customer retention metrics through proactive engagement and the delivery of effective solutions.
Address escalated customer issues and concerns to foster enduring client relationships and loyalty.
PreSales & Rollout Management:
Supervise the presales team in developing tailored solutions for prospective and current clients ensuring alignment with specific requirements.
Coordinate with Cluster Heads to facilitate seamless project rollouts guaranteeing punctual and effective service delivery.
Partner with sales and product teams to ensure accurate positioning and proposal delivery to clients.
Team Leadership & Management:
Guide motivate and manage diverse teams across the region including sales customer success presales and rollout teams.
Collaborate closely with Cluster Heads to drive performance and achieve regional objectives.
Cultivate a culture of high achievement collaboration and continuous enhancement.
Profit Center Management:
Manage the regional profit and loss focusing on revenue optimization and cost containment.
Establish regional revenue targets and monitor performance against these benchmarks.
Initiate strategic endeavors to maximize profitability and attain defined business goals.
Strategy & Planning:
Develop and implement regional strategies in alignment with corporate objectives to achieve sustainable business growth.
Conduct routine market analysis and competitor benchmarking to identify emerging trends and opportunities.
Collaborate with senior leadership to formulate shortterm and longterm regional plans.
Travel & Onground Presence:
Conduct frequent travel within the region to engage with key clients partners and stakeholders.
Establish a prominent and effective leadership presence within the region.
Requirements
10 years of experience in a sales or business development role with exposure to SaaS Service Sales or Marketplace environments.
Demonstrable success in lead generation followup strategies and closing deals.
Strong sales and negotiation capabilities.
Exceptional communication skills to engage and influence stakeholders and clients.
Comprehensive networking skills to sustain and expand industry relationships.
Confidence in taking ownership of business operations and driving results.
Indepth understanding of SaaS platforms service sales mechanisms and marketplace dynamics is crucial.
Benefits
- A dedicated budget of INR 75000/year that you can use towards pursuing learning programs/certifications/attending conferences
- Best in industry healthcare for you and your family: Life insurance 10X your Fixed annual CTC) and Critical Illness cover 7X your Fixed annual CTC)
- Generous health insurance for you as well as your dependents including parents or parents inlaws up to INR 800000 for self and dependents
- Child care reimbursement of 15k per month per child for all working parents towards nanny/creche expenses.
- Best in class maternity & paternity benefits.
Employment Type
Full-Time
