We are looking for a Senior Product Manager to join Retail Operations and Initiatives responsible for partnering with vendors and central tech teams to reduce customer returns and improve CX.
From Day 1 Senior Product Managers are given ownership of large scale products the autonomy to think strategically and make data driven decisions and the ability to drive significant impact to the customer experience and the business. A Senior Product Manager role with the Retail Operations & Initiatives team provides the unique opportunity to come up with new innovative ideas launch new initiatives and make a large impact at scale across numerous product categories. You will shape products and lead solutions while being pushed to grow into a senior leader who thinks big acts globally and delivers for customers.
A successful Senior Product Manager will be able to understand prioritize and manage CX and financial levers as well as technical concepts. The candidate will have excellent product and program management skills communication proficiency and motivation to deliver results in a fastpaced environment. Candidates should demonstrate a passion for working on behalf of customers have a track record of timely delivery of large scale projects and have the ability to operate independently. Judgment influence and creativity are all essential.
5 years of product or program management product marketing business development or technology experience Bachelors degree or equivalent Experience with feature delivery and tradeoffs of a product Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience as a product manager or owner
Experience in influencing senior leadership through data driven insights Experience working across functional teams and senior stakeholders
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
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