Lewis Product Delivery Specialist
Lewis Product Delivery Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a reliable and customeroriented Product Delivery Specialist to join our team! In this role you will be responsible for delivering vehicles to customers ensuring they have a positive seamless experience every step of the way. Youll coordinate delivery logistics prepare vehicles for handover explain vehicle features and complete necessary documentation. If you have excellent communication skills a passion for customer service and enjoy working independently we want to hear from you!
Key Responsibilities:
Vehicle Delivery: Safely deliver vehicles to customers at the dealership or at customers homes or businesses in pristine condition ensuring timely and accurate deliveries as requested by the sales team.
PreDelivery Inspections: Perform thorough checks to confirm that vehicles are clean fueled and in perfect working order before handover.
Documentation: Verify and complete all necessary vehicle paperwork.
Customer Education: Provide customers with an indepth walkthrough of the vehicles features controls and any available accessories or services.
Customer Experience: Ensure every delivery is a positive memorable experience by addressing customer questions offering demonstrations and confirming satisfaction.
PostDelivery FollowUp: Follow up with customers after delivery to ensure satisfaction resolve any issues and encourage survey participation to improve future experiences.
Logistics Coordination: Communicate with the sales team service department and management to ensure smooth coordination of delivery schedules and confirm vehicle readiness.
Vehicle Maintenance: Perform basic checks like fluid levels and tire pressure to ensure vehicles are in optimal condition before delivery.
Record Keeping: Maintain accurate records of all deliveries including customer acknowledgments vehicle condition and feedback.
Required Skills & Abilities:
Strong communication and interpersonal skills to explain technical details to customers in a clear accessible way.
Detailoriented with a commitment to delivering a highquality customerfocused experience.
Strong timemanagement skills and the ability to coordinate logistics efficiently.
Basic computer skills for handling paperwork and updating customer records.
Professional friendly and customeroriented attitude with the ability to handle challenging situations.
Reliable punctual and able to meet delivery deadlines.
Ability to work independently as well as part of a team.
Preferred Skills & Abilities:
Experience with vehicle handling and basic knowledge of vehicle features and functionality.
Prior experience in a customer service or delivery role preferably in the automotive industry.
Education & Experience:
High school diploma or equivalent (required).
A valid drivers license and a clean driving record.
1 years of experience in customer service delivery or related fields preferably in the automotive industry.
Physical Requirements:
Ability to lift and carry items such as keys documents and light equipment.
Ability to drive for extended periods navigate traffic and park vehicles safely.
Work outdoors and in various weather conditions.
Flexibility to work evenings and weekends as needed to accommodate customer schedules.
Other Information:
Please note that this job description is not exhaustive and duties and responsibilities may change at any time with or without notice.
Why Join Us
Be part of a dynamic team that values customer satisfaction and delivers a highquality experience.
Competitive pay and benefits.
Opportunities for growth and development within the company.
A great work culture that fosters collaboration and professionalism.
How to Apply:
If youre ready to make an impact and provide exceptional vehicle delivery service apply today! Submit your resume and cover letter through the following link
Required Experience:
Unclear Seniority
Employment Type
Full-Time
