At Tend we do dental differently.
Tend is rewriting the playbook of modern dentistry by building a company around the patient and the provider. We believe that with the power of technology a hospitalitydriven mindset and a top tier clinical team we can make going to the dentist something to look forward to. Our vision is to transform the dental experience into one that is empowering human and personalized.
Since launching in 2019 we have provided exceptional care to over 100000 patients across five major cities: New York Washington DC Boston Atlanta and Nashville. With thousands of fivestar reviews Tend has become one of the countrys toprated and indemand dental practices with over 650 team members to support this mission. Were continuing to grow quickly and looking for the best of the best to come join our team.
Tend is seeking a highly experienced Director of Payor Relations with a deep understanding of the dental industry to manage and strengthen relationships with insurance payors negotiate contracts and drive growth opportunities for the organization. The ideal candidate will have a strong background in dental insurance reimbursement strategies and payorprovider partnerships. This is a leadership position that requires strategic thinking excellent negotiation skills and the ability to work crossfunctionally with clinical and operational teams. This is a hybrid role based on Nashville TN.
Key Responsibilities:
- Establish and maintain strategic relationships with key dental payors.
- Lead the development of longterm strategic plans for Tends payor relations and overall growth.
- Create innovative programs with payors to optimize overall reimbursement.
- Identify and evaluate new business opportunities through payor partnerships and strategic collaborations.
- Lead negotiations for new and renewal contracts with payors ensuring favorable terms and competitive reimbursement rates.
- Collaborate with legal finance and clinical teams to ensure contracts align with business goals and regulatory requirements.
- Develop and implement reimbursement strategies that maximize revenue and minimize denials or delays.
- Analyze payor performance data including claims processing reimbursement rates and denial trends.
- Ensure that all payor agreements comply with state and federal regulations as well as industry standards and best practices.
- Work closely with operations billing clinical and marketing teams to ensure alignment of payor strategies with the overall business objectives.
Qualifications:
- Dental industry experience preferred healthcare experience a must.
- Bachelors degree in Business Administration Healthcare Management Finance or a related field.
- Minimum of 57 years of experience in a payor relations role.
- Proven track record of successful contract negotiations payor relationship management and reimbursement strategy development within the dental sector.
- Deep understanding of dental or medical insurance reimbursement models.
- Strong negotiation communication and interpersonal skills.
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The Tend Difference
The highest standard of care anywhere.
Youll work with highlyesteemed clinical leadership and experienceobsessed colleagues to provide the best patient experience possible with access to technology thats head and shoulders above the average practice. Youll have exciting opportunities to collaborate with talented team members to make visits extraordinary. Our hospitalitydriven approach to care means that patients actually look forward to seeing you.
A toptier clinical team who puts patients first.
We value science over sales and promote a culture of warmth and hospitality our teams are recognized for going the extra mile for our patients. We trust our providers to put patient needs first and never implement production quotas. We offer a warm collaborative culture and are proud to be an inclusive curious team driven by excellence.
Innovate Dentistry. Tend to Others. Grow Together.
Tend has become beloved by patients and providers alike for combining beautiful work environments with cuttingedge clinical technology. Our providers are rewarded based on an innovative pay structure as well as education programs that are training the next generation of industry leaders. And our topnotch total rewards packages include both bestinclass benefits and compensation. Youll not only have the chance to be part of a thriving industrychanging company but empowered to become an expert in your field and supported through continuing education.
Tend is an Equal Opportunity Employer.
Tend is committed to promoting a work environment in which differences are respected employees are treated fairly and individual contributions are valued and rewarded. We are proud to be an Equal Opportunity Employer. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
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