Student Employment Summer Operations Assistant - University Conferences and Events - Summer 25
Student Employment Summer Operations Assistant - University Conferences and Events - Summer 25
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1 Vacancy
Job Description
Principle Duties: Administrative/Office Operations
- Provide front desk coverage and receive inquiries from clients and campus partners via email phone or in our project management platform
- Check participants in and out of the housing database make any necessary room changes
- Follow up and help resolve open support tickets with staff and service providers
- Assist in the preparation of checkin and checkout procedures
Client Relations
- Be the first point of contact with clients on campus and ensure client satisfaction.
- Have a full understanding of each programs operation and daily logistical needs.
- Greet participants and handle all inquiries providing exceptional customer service.
The Summer Operations Assistant will be expected to provide an elevated level of customer service to clients and participants while demonstrating responsiveness and professionalism.
- In the process of working towards an undergraduate or graduate degree.
- Customer service administrative and/or operations experience preferred.
- Quick learner on software platforms.
- Strong oral and written communication skills for telephone email and personal contact.
- Must have a pleasant helpful attitude calm under pressure and enjoy customer service.
- Must have the ability to encourage and motivate others to work as a part of a team and adhere to deadlines.
- Attention to detail organized patient and maintain a professional appearance.
- Highly proficient at managing multiple priorities while exceeding client expectations.
- Demonstrated ability to multitask and deliver requested results.
- Willingness to work independently.
- Candidates must be dependable and thorough.
- Prior event management software experience is helpful but not required.
- A strong work ethic and internal drive to continually improve will be expected.
- Problemsolving skills.
- Ability to repeatedly lift 25 lbs.
Hours:
- 2030 hours per week
- Training Dates: Monday May 18 Friday May 23
- Employment Dates: Monday May 18 2025 to Friday August 1 2025
This position will be mostly nights and weekends but may require early mornings or late nights for event coverage.
Schedule will vary each week with days off usually occurring on weekdays. Weekend and holiday work is regularly required.
Candidates with concerns about the start or end date or general schedule questions are encouraged to reach out to for discussion.
Compensation:
- 2030 hours per week
- $16.35 per hour.
- Free oncampus housing in a single room in a shared suite which has an insuite bathroom and kitchen. Staff are responsible for providing their own meals but can access the dining hall when it is open.
**To be eligible to receive the room and board benefits candidates must be available to work over 15 hours a week. Free onsite parking.
**Oncampus housing will only be available May 18 August 1. Housing will not be provided outside of those dates.
Employment Type
Student
