Receptionist
Receptionist
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Job Description
Receptionist
Salary: 30183.09 per annum plus company benefits
Location: London EC4N 8AF
Contract: Full Time Permanent
Shifts: 37.5 hours per week Monday Friday 8am until 4:30pm 9am until 5:30pm and 9:30am until 6pm on a rotational basis with 1 hours unpaid lunch break
Work model: Fully onsite
Williams Lea seeks a Receptionist to join our team!
Williams Lea is the leading global provider of skilled technologyenabled businesscritical support services with longterm trusted relationships with bluechip clients across investment banks law firms and professional services firms. Williams Lea employees nearly 7000 people worldwide who provide efficient business services at client sites in often complex and highly regulated environments from centralised Williams Lea onshore facilities and through best cost company offshore locations.
Purpose of role
The primary focus of the Receptionist role is to deliver excellent customer service at all times and providing administrative and front line service to all visitors and staff.
Key responsibilities
- Promptly and efficiently deal with telephone calls
- Take and pass on messages accurately as required
- The main point of contact for any visitor/guest or employee for the organisation
- Greet and interact with visitors to the location informing the host of the guests arrival
- Arrange travel & couriers for location with accurate vehicle and destination information
- Deal with any other reception or switchboard duties as required
- Continually monitor reception inbox ensuring emails are responded to in a timely manner
- Book and allocate meeting room space on our tablets and meeting room booking system
- Action any requirements for hospitality including ordering catering and presenting in the meeting room at the required times
- Book fine dining confirming menu choices and noting dietary requirements
- Book meeting requirements (eg AV equipment beverages flipchart screen etc)
- Action and manage promptly any changes to requirements
- Troubleshoot and manage AV equipment
- Assist clients with setting up teams calls
- Booking in visitors and guests with the building reception/security team
- Liaising with office services for room set ups/furniture removal
- Having an eye for detail and checking rooms are perfect each time
- Car park control
- Ensuring that the guests and hosts are taken care of offering excellent customer care skills at all times
Personal attributes
- Minimum of twoyear receptionist switchboard or administrative assistant experience required preferably in a banking legal or large corporate environment
- Exceptional customer service skills to effectively great and communicate with callers and visitors
- Ability and willingness to learn indepth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors
- Ability to work in a fastpaced team environment
- Ability to effectively and professional communication with coworkers and clients
- Attention to detail with an emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Selfmotivated and the ability to multitask
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your wellbeing we offer a comprehensive benefits package including but not limited to:
- 25 days holiday plus bank holidays(prorata for part time roles)
- Salary sacrifice schemes retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TVs laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycletowork scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age disability gender reassignment marriage and civil partnership pregnancy and maternity race (which includes colour nationality and ethnic or national origins) religion or belief sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).
Employment Type
Full-Time
