Company Overview
Hemocean Outsourcing is a distinguished player in the Staffing & Recruiting industry specializing in training and placement services. With a strong team dedicated to coordinating between graduates and various companies Hemocean provides toptobottom position placements with competitive packages. Operating yearround our headquarters are located in Jabalpur Madhya Pradesh. More information can be found on our website: hemocean.
Job Overview
We are seeking a highly organized and motivated Client Coordinator to join our team in Mumbai. This fulltime entrylevel position is ideal for freshers with 0 to 1 year of work experience. The role involves managing client relationships providing topnotch customer service and ensuring efficient coordination between clients and the company.
Qualifications and Skills
- Excellent communication skills (Mandatory skill).
- Strong relationship management abilities (Mandatory skill).
- Exceptional customer service aptitude (Mandatory skill).
- Ability to solve problems efficiently and effectively.
- Proven negotiation skills to facilitate smooth client interactions.
- Strong time management skills to handle multiple tasks simultaneously.
- Keen attention to detail to ensure accuracy in coordination and data management.
- Adaptability to handle changing client needs and dynamic work environments.
Roles and Responsibilities
- Act as the primary point of contact for assigned clients ensuring clear and effective communication at all times.
- Manage and maintain strong client relationships through regular touchpoints and meetings.
- Coordinate with internal teams to ensure timely and accurate delivery of services to clients.
- Address client inquiries and resolve issues promptly ensuring high levels of customer satisfaction.
- Assist in the preparation and management of client documentation and reports.
- Collaborate with the sales team to support client acquisition and retention strategies.
- Monitor client feedback and work proactively to improve services and processes.
- Maintain uptodate knowledge of industry trends and company services to effectively address client needs.