Events Coordinator
Events Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Hanbury Manor Marriott Hotel and Country Club is a Jacobeanstyle manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Woodpanelled libraries and cozy fireplaces coexist with modern amenities renovated event spaces and discerning service.
Marriott International has long believed in the power of our associates to shape our future. And now part of that exciting future could be yours.
The Event Coordinator is responsible for proactively soliciting and managing group/cateringrelated opportunities across all sectors of the business from initial enquiry stag to seamless handover to the Event Executive. Ensures business is turned over properly and in a timely fashion. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers to grow the account on behalf of Marriott International across the enterprise. Prepares all event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent highlevel service the enquiry stage.
The Event coordinator takes personal responsibility to adhere to sales and event brand standards for enquiry handling for all events on property (weddings social golf corporate rooms only). Will be required to work weekends and evenings as needed by business needs.
Key Attributes
- Possess a good command of English
- An excellent verbal manner and proven customer service skills
- Good knowledge or experience of the hospitality industry
- Good organisation skills with an attention to detail
- A team player with flexible & positive attitude
- Hardworking and consistent
- Active learning
- Skilled at clearly conveying information & ideas to both management piers and clients
Desirable Attributes
- Previous experience in events
- Passion for the hospitality industry
- Able to work in a fastpaced environment & remain calm under pressure
- Experience in negotiation and both proactive and reactive selling
- Opera knowledge
- Problem solving/ decision making
Main Duties & Responsibilities
- Ownership for all inbound inquires on property though all channels
- Coordination of all customer requirements including communication and completing verbally and in writing with the customer the details of the full event proposal & quote
- Correct use of systems processes to ensure booking integrity consistency & accuracy
- Generate incremental revenue and deliver excellent guest service
- Effectively manages bedrooms blocks and meeting space inventory for assigned groups
- Conducts compelling show rounds to win the business
- Focus on building strong relationships and helping grow the Hanbury Manor reputation
- Understands the overall market competitors strengths and weaknesses economic trends supply and demand etc. and knows how to sell against them
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building a relationship and loyalty to Marriott
WHAT WE CAN OFFER YOU
- Competitive Salary 20 days holiday (pro rata) including bank holidays increasing after each year of service
- 50 discount on Food & Beverage
- 30 discount on Golf & Spa retail products
- Access to Leisure Club
- Length of service rewards and invitations to afternoon teas
- Monthly/yearly recognition schemes
- Training both internally and externally
- Worldwide career opportunities within Marriott hotels
- Discounted associate room rates for you & friends and family
- Free meals on duty and free uniform
- Free car parking
- Play Golf for free and preferential rates for family & friends
- Pension scheme
- Cycle to work scheme
Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the ohsofamiliar all around the globe. As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful heartfelt forwardthinking service that upholds and builds upon this living legacy. With the name thats synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels you join a portfolio of brands with Marriott International.Bewhere you can do your best workbeginyour purposebelongto an amazing global team andbecomethe best version of you.
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture.We are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
IC
Employment Type
Full-Time
