Advanced Operation Engineering II
Advanced Operation Engineering II
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Job Description
Job Title: Advanced Operations Engineer II
Who We Are:
Headquartered in New York City TakeTwo Interactive Software Inc. is a leading developer publisher and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games 2K Private Division and Zynga. Our products are currently designed for console gaming systems PC and Mobile including smartphones and tablets and are delivered through physical retail digital download online platforms and cloud streaming services. The Companys common stock is publicly traded on NASDAQ under the symbol TTWO.
While our offices (physical and virtual) are casual and inviting we are deeply committed to our core tenets of creativity innovation and efficiency and individual and team development opportunities. Our industry and business are continually evolving and fastpaced providing numerous opportunities to learn and hone your skills. We work hard but we also like to have fun and believe that we provide a great place to come to work each day to pursue your passions.
What Youll Take On:
Technical Proficiency:
Mastery of Okta Admin Active Directory/Exchange 365 Google Workspace Powershell SCCM/Jamf/AirWatch Horizon VDI and Atlassian (Confluence/Jira).
Deep understanding of organizational systems and products.
Support and Escalations:
Promptly and efficiently address critical issues from IT Support teams.
Provide highlevel technical support to CLevel Executives.
Lead support escalation efforts ensuring resolution of highly complex issues.
Collaboration:
Effectively work with multifunctional teams to optimize processes.
Contribute to project initiatives using tools like Jira.
Mentor junior team members and guide them through complex technical issues.
OnCall Duties:
Participate in an oncall rota to handle urgent issues outside regular working hours.
Apply Comprehensive Knowledge:
Utilize your deep understanding of principles theories and concepts in IT integrating advanced knowledge from related fields.
Solve Complex Problems:
Address diverse and highly complex problems using superior judgment to select the best methods and techniques.
Network and Collaborate:
Engage with senior internal and external personnel to maximize the application of functional expertise.
Problem Solving:
Innovate Solutions: Develop and recommend solutions to tactical business issues proactively identifying and addressing potential problems.
Lead with Expertise: Use advanced knowledge to guide your team and drive effective solutions.
Decision Making:
Exercise Autonomy: Make decisions with considerable latitude consulting with senior engineers or managers on complex issues and recommending solutions as necessary.
What You Bring
- At least 6 years of experience in a senior technical role.
- Experience working on Okta Admin Active Directory/Exchange 365 Google Workspace Powershell SCCM/Jamf/AirWatch Horizon VDI and Atlassian (Confluence/Jira).
- Extensive experience with OnPrem and SaaS products.
- Indepth knowledge of global support issue types and needs.
- Experience supporting CLevel Executives and resolving critical IT issues.
What We Offer You:
- Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work creativity innovation efficiency diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
- Growth: As a global entertainment company we pride ourselves on creating environments where employees are encouraged to be themselves inquisitive collaborative and to grow within and around the company.
- Work Hard Enjoy Life. Our employees bond blowoff steam and flex some creative muscles through our Office gaming spaces company parties game release events monthly socials and team challenges.
- Benefits. Benefits include but are not limited to; Discretionary bonus Provident fund contributions 15 medical insurance top up options and access to Practo online Doctor consultation App Employee assistance program 3X CTC Life Assurance 3X CTC Personal accident insurance childcare services 20 days holiday statutory holidays
- Perks. Gym reimbursement up to INR1150 per month charitable giving program access to learning platforms gaming events.
Please be aware that TakeTwo does not conduct job interviews or make job offers over thirdparty messaging apps such as Telegram WhatsApp or others. TakeTwo also does not engage in any financial exchanges during the recruitment or onboarding processand the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. TakeTwos inhouse recruitment team will only contactindividuals through their official Company email addresses (i.e. via atake2gamesemail domain). If you need to report an issue or otherwise have questions please contact*
As an equal opportunity employer TakeTwo Interactive Software Inc. (TakeTwo) is committed to fostering and celebrating the diverse thoughts cultures and backgrounds of its talent partners and communities throughout its organization. Consistentwith this commitment TakeTwo does not discriminate or retaliate against any employee or job applicant because of their race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability and geneticinformation (including family medical history) or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding TakeTwos equal opportunity commitment please contact
Employment Type
Full-Time
