Senior Engineering Manager Patient Growth

Headways mission is a big one to build a new mental health care system everyone can access. Weve built technology that helps people find great therapists with the first softwareenabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition but the majority of providers dont accept insurance making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then weve grown into a diverse national network of over 45000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. Were a Series D company with over $325m in funding from a16z (Andreessen Horowitz) Accel GV (formerly Google Ventures) Spark Capital Thrive Capital Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us and help change mental healthcare for the better.

About Engineering at Headway

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small 85 but mighty team using technology to build that future (and have a fun time while doing it!.

Principles that guide us:

• Focus on the mission: We view software as a means of effecting change in the world not as an end unto itself. We write software to empower our patients and therapist to better solve the problems theyre facing.
• Ship small learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
• Everything is a product: Whether its our patient search experience or a developer productivity improvement we treat everything we build at Headway as a product with endusers in mind.
• Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive engineers must feel safe asking questions and discussing mistakes.

Tools we use:

• Languages:Python 3 TypeScript
• Libraries & Frameworks:FastAPI SQLAlchemy React Remix Next.js
• Datastores:Postgres Redis
• Infrastructure:AWS (Fargate ECS S3 and more) Spark and Kafka
• Monitoring:Datadog PagerDuty Sentry
• Version Control:Github PagerDuty
• Vulnerability Management: Snyk Semgrep
• Cloud Security:Lacework

About the Role

There is a lot that were building at Headway but a patients experience is at the crux of Headways mission of making mental healthcare more accessible and affordable for everyone. This is a rare opportunity to lead and grow engineering pods focused on solving meaningful highimpact challenges in healthcare. Working at the intersection of growth product development and platform integration youll have the freedom to innovate and experiment while collaborating with a diverse group of product marketing and clinical experts. This is an opportunity to tackle complex rewarding problems in a highly collaborative supportive environment that values technical excellence and operational rigor. Your teams will build systems that help patients discover and access mental health care directly improving lives and transforming the healthcare landscape. Your work in this role will shape how thousands of patients connect with care making a lasting impact on Headways mission to reimagine mental healthcare access for all.

As an engineering leader at Headway you will be responsible for leading and growing these pods through people development supporting hiring strategic planning driving engineering velocity and business outcomes. You will establish and scale innovative solutions that meet patients where they are integrating Headway into trusted platforms and driving growth through SEO marketing and referral systems. Your leadership will empower patients to discover and connect with the mental health care they need while building a scalable impactful product ecosystem.

Who you are

Were looking for productminded engineering team leaders and people managers who are relationshipobsessed drive results and enable their teams to build for technical excellence.As an Engineering Manager at Headway you will work closely with Engineering Leadership Product Design and Business teams to help shape the future of the engineering organization. This is an exciting opportunity for a passionate missionaligned engineering leader to make an immediate impact on our rapidly scaling engineering team.

• Lead and manage a team (or teams) of 6 engineers
• Ensure there is process and product alignment across your team
• Develop and grow your team through weekly 11s mentorship and feedback
• Work with and help develop aspiring engineering leaders within the engineering team
• Contribute to the broader company strategy and product roadmap
• Help build out our engineering team as the headcount grows from 80 to 120 through the remainder of the year

Below are additional experiences we think help engineering managers succeed at Headway:

• You have 46 years of experience as an Engineering Manager
• You have 35 years of experience as a Software Engineer
• You have a strong product mindset and have built strong crossfunctional relationships that drive optimal user experiences and build trust with users
• You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions
• You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments
• You have a track record of working well across teams and functions
• Its a nice to have if youve had prior experience with Python and React and working with AWS infrastructure
• Its a nice to have if youve had experience in health tech building userfacing products
• BS MS in Computer Science or related field

Our interview process

After you apply to Headway here are some details of what to expect during the interview process.

• Initial screen: Youll connect with someone in recruiting so you can learn more about the team Headways mission and exciting growth and we can get a better idea of your background.
• First rounds: Youll meet with an engineering leader on the team to go deeper into your team and people leadership experiences and complete one technical (systems design) interview.
• Final rounds: Youll meet team members across product and engineering leadership for multiple behavioral interviews leaving you with a fuller picture of what its like to work at Headway.
• References and the Offer: Our favorite part of the process! Well send over all of the details including specifics on employee equity and congratulatory messages from excited future team members!

Compensation and Benefits:

The expected base pay range for this position is $234600 $276000 based on a variety of factors including qualifications experience and geographic location. In addition to base salary this role may be eligible for performancebased variable compensation and an equity grant depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package including robust health and wellness benefits retirement savings and meaningful ownership opportunities through equity. Compensation decisions are made holistically ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
  • Equity Compensation
  • Medical Dental and Vision coverage
  • HSA / FSA
  • 401K
  • WorkfromHome Stipend
  • Therapy Reimbursement
  • 16week parental leave for eligible employees
  • Carrot Fertility annual reimbursement and membership
  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
  • Flexible PTO
  • Employee Assistance Program (EAP)
  • Training and professional development

#LIAC1

We believe a teams strength is in its people and we cannot achieve this mission without a team that reflects the diversity of this problem across race ethnicity gender sexuality age national origin religion family status disability military status and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or receive other benefits and privileges of employment please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US with the option to work from offices in New York City San Francisco and Seattle. Headway participates in EVerify. To learn more clickhere.