AR Collections Team Leader

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.

Position Summary

The AR Collections Team Leader reports to the department manager and is responsible for executing credit and collections processes to ensure accurate and timely management of the companys credit practices within the accounting function.

Key Areas of Responsibility

• Manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers under the overall direction of the area manager.
• Confer with customers by telephone to determine reasons for overdue payments reviewing terms of sales service or credit contracts.
• Research payment issues involving disputed deliveries returns and credits that may result in delinquent balances.
• Resolve issues quickly to prevent further aging of delinquent balances.
• Work with the manager to identify accounts that may present a business credit risk require credit hold or outside collection.
• Record information about the financial status of customers and document the status of collection efforts.
• Keep sales representatives aware of account statuses and problems.
• Answer incoming calls provide invoices to customers and sort and file correspondence.
• Maintain collection calls with multiple stakeholders (customers sales management etc..
• Be processoriented and knowledgeable about collection processes and scenarios.
• Demonstrate the ability to maintain the portfolio in good shape and assess risks and necessary actions.
• Proven track record of good and stable performance (internal candidates).
• Support the manager in processrelated actions or analysis.

To be successful in this role you should have:

• A Bachelors degree in business or a related field.
• Over two years of experience as a credit/collection specialist or any equivalent combination of acceptable training education and experience.
• Effective written and verbal communication skills.
• Proficiency in MS Word and Excel with the ability to learn any corporate or industry software used by the position especially Excel skills related to reporting (formulas pivot tables etc..
• Basic accounting skills.
• Fluent in English both written and spoken.
• Customeroriented with a strong work ethic.
• Willingness to work during regular shifts between 11:00 22:00.

EEO Statement

NCR Atleos is an equalopportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their jobrelated qualifications ability and performance without regard to race colour creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equalopportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their jobrelated qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.