Director of Infrastructure Engineering
Director of Infrastructure Engineering
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$ 190000 - 260000
1 Vacancy
Job Description
At a worldrenowned company like JPMorgan Chase you can take the lead in shaping the future of technology unleashing your full potential and making your mark on the industry.
As a Director of Infrastructure Engineering at JPMorgan Chase within the Employee Platforms Collaboration and Communication team you will be responsible for managing the TSE team for the Voice and Business Collaboration towers leading a large global team and using your advanced technical knowledge to resolve complex issues. You will also be responsible for managing vendor engagements including SaaS partnering with them to ensure reliability and strong customer support for the services they provide.
Job responsibilities
- Manages technical areas within infrastructure engineering collaborates with others across different technical areas and anticipates the needs of multiple disciplines within the function
- Manages and implements corporate and divisional operational plans and provides broad direction to teams team leads and supervisors
- Manages key senior stakeholders and ensures teams deliver in accordance with compliance standards risk and security service level agreements and business requirements
- Drives multiple complex projects processes and initiatives
- Develops and executes the functions objectives with accountability for outcomes
- Be responsible for staffing budget and relevant profit and loss
- Mentors and coaches junior engineers and technologists
- Champions the firms culture of diversity equity inclusion respect for team members and prioritizes diverse representation
Required qualifications capabilities and skills
- Formal training or certification on infrastructure engineering concepts and 10 years applied experience. In addition 5 years of experience leading technologists to manage anticipate and solve complex technical items within your domain of expertise
- Experience managing crossfunctional teams of infrastructure engineers
- Experience hiring developing and recognizing talent
- Extensive knowledge of hardware aligned to infrastructure engineering
- Knowledge of observability tools such as Splunk Dynatrace Grafana
- Exposure to managing and developing budgets
Preferred qualifications capabilities and skills
- Knowledge of Voice (SBC Cisco Zoom) Trader Voice (Unigy Turrets) and Capture (NTRX) products
- Knowledge of M365
- Understanding of AI and Data Ops
Required Experience:
Director
Employment Type
Full-Time
