Travel Trainer
Travel Trainer
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Job Description
- University Degree in Education Communication Social Work Recreation Therapy or a related discipline
- Minimum of three 3 years related experience in curriculum delivery training program development or related area of specialization
Assets:
- Training in First Aid Mental Health First Aid/ best practices or GBA would be an asset
Skills required for success:
- Familiarity and experience with Edmontons local public transit system range of transit services information tools and resources accessibility and safety and security features
- Experience working with a diverse range of people including people with physical cognitive and mental health conditions and disabilities people for whom English is not a primary language youth and people of diverse socioeconomic backgrounds
- Training or coursework focused on best practices working with/serving people with disabilities seniors youth or multicultural groups/audiences
- Familiarity with accessible communications formats and features Universal Design GBA analysis/lens and assistive technologies
- Ability to understand customers diverse needs and abilities
- Ability to take a whole person approach working with peoples abilities and needs to help them build skills and confidence needed to use transit independently
- Ability to do accompanied instructional trips on the transit system with clients in the community and in various areas of the city
- Ability to work collaboratively with internal and external stakeholders; solution oriented
- Demonstrated ability to conduct secondary research and summarize findings assess recommend and implement best practices
- Excellent instructional skills with diverse experience working with a range of audiences particularly people requiring flexible instructional approaches and strategies
- Effective verbal and written communication skills
- Excellent presentation skills comfortable with public speaking in various formats and contexts in person remote ad hoc/informal and formal
- Excellent computing skills including proficiency with Google environment and applications including Mail Meet Maps and other Google applications
- Alignment to our Cultural Commitments and Leadership Competencies a culture of equity diversity reconciliation and inclusion
Conditions of Employment:
- Hire is dependent on Police Information Check including Vulnerable Sector Search satisfactory to the City of Edmonton and is a requirement of this position there may be a cost associated with this requirement
- Applicants may be tested
Work Environment:
- This position will involve a combination of working from the office and with transit users in the community. This will include traveling to various locations throughout the City
The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits to 1 temporary fulltime position for up to 18 months
Hours of Work: 33.75 Hours per week. Hours of work may be subject to the terms and conditions of a variable hours of work program.
Salary Range: $39.153 $49.215 (Hourly); $68977.80 $86704.53 (Annually)
Talent Acquisition Consultant: AG/MZ
Reporting to the Team Lead Rider Engagement the ETS Transit Travel Trainer will be responsible for planning coordinating and delivering customized travel training to prospective and current transit riders who would benefit from tailored instruction and learning support on how to use conventional public transit services independently.
What will you do
- Contacting and meeting with prospective riders caregivers or group/agency representatives to assess and confirm travel training and transit orientation/information needs
- Developing customized training plans activities and materials geared to the needs and abilities of the travel training participants
- Delivering training sessions and activities according to the training approach/activities agreed upon with the travel training client caregiver or group seeking training.
- Training takes place in the community on the transit system and virtually when appropriate depending on the needs of client or group
- In the case of individual (onetoone) travel training assessing a clients progress during training and their readiness to use transit independently after training is completed
- Scheduling training sessions gathering and preparing required instructional materials. Liaising with internal resources including bus charter arrangements as required for instructional needs
- Representing Edmonton Transit Service (ETS) at public engagement activities information fairs and organization or other public events to provide information about ETS and promote mobility training ETS accessibility and safety services to target groups
- Providing assistance to clients needing more support with route and schedule information and trip planning. Providing guided practical learning opportunities with various transit information and trip planning tools
- Assisting with general ETS outreach and public engagement (seasonal service changes new service launch special events)
- Providing input into the development and expansion of future customer travel training offerings based on feedback from clients and user groups including strategies to leverage travel training capacity with community partners
- Reviewing evaluating and recommending updates to existing applications and program offerings to ensure their suitability to existing conditions
- Acting as an additional accessibility resource internally; sharing feedback received from customers about transit services or features with relevant internal teams
- Meeting with individuals or groups to gather input or feedback regarding transit service.
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Employment Type
Full Time
Key Skills
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