Account Specialist Customer Service
Account Specialist Customer Service
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1 Vacancy
Job Description
What does a cell phone in your pocket a spaceship and an electric vehicle have in common
Ellsworth Adhesives specs in materials in each of those products!
Ellsworth Corporation a global industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has an Account Specialist (Customer Service) opportunity at Ellsworth Adhesives. This role reports into our Specialty Chemical Distribution (SCD) Division and is an onsite position located in Sparks NV.
This is an exciting time to be a part of Ellsworth come join our team!
Ellsworth Corporation is a familyrun company that has had continuous growth for over 45 years. We are an industryleading global distributor manufacturer and packager of adhesives used by cell phone medical device space/aerospace and electric vehicle industries!Click here to see our stateoftheart facility and distribution center and learn more about our business and here to find out more about the industries we serve and here to learn about our consumer and manufacturing divisions.
As an Account Specialist you have the opportunity to build rapport and create a great experience for our customers. You will work alongside our Engineering Sales Representatives (ESRs) to maintain the Ellsworth Adhesives white glove customer service to our customers.
What we offer Competitive Pay & Benefits!
- Competitive pay based on experience
- Corporate culture based on integrity respect accountability and excellence
- Comprehensive training with numerous learning and development opportunities
RESPONSIBILITIES (Below are some of your main responsibilities):
- Developing and maintaining relationships with customers through professional communication and consistent followup to ensure their satisfaction. This includes via email live chat phone and customer online portals.
- Receiving and promptly entering orders and quotes for customers. Managing endtoend order placement ensuring best in class service is provided.
- Work effectively with others in the organization outside the line of formal authority (such as peers in other units or senior management) to accomplish organizational goals and to identify and resolve problems.
PERKS & BENEFITS
As an industry leader we offer a competitive wage bonus plan and a comprehensive benefit package which includes Health Prescription Dental Vision Life Disability Flexible Spending 401(k) Employee Assistance Paid Time Off and Holidays Wellness Program Social Events Community Involvement and much more!Click Here for a summary of Employee Benefits.
QUALIFICATIONS
- Associates degree (college or technical) in a related field of study and 3 years of Customer Service Inside Sales Account Management or other related experience **Other combinations of education and experience may be considered as equivalent at the discretion of Human Resources and the hiring manager.
- Hours: 8:00am5:00pm
- Professional communication and grammar (strong customer service skills)
- Team oriented
- Detail oriented
- Enjoys solving problems
- Accurate order entry
- Ability to learn new computer programs creatively problem solve multitask and investigate
- Goaloriented with grit and determination to achieve sales goals and who seeks career progression!
Ellsworth Corporation is an industry leading global corporation we specialize in the distribution manufacturing and custom packaging of adhesives specialty chemicals and dispensing equipment. We stand apart from the competition by going above and beyond high quality products. We offer expert assistance valuable services decades of experience and a host of resources to ensure were providing the best possible solution for our customers applications.
#accountspecialist #customerservice #accountmanagement #SCD
Required Experience:
Unclear Seniority
Employment Type
Full-Time
