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JOB PURPOSE:
The Community Outreach Liaison is responsible for interacting with local service providers and community members. Establishing and maintaining partnerships with external stakeholders as well as federal state and local agencies to understand concerns and gather information for drafting recommendations to improve the delivery of shelter services.
ESSENTIAL JOB RESPONSIBILITIES:
Establishing and maintaining partnerships with external stakeholders as well as federal state and local agencies to understand concerns and gather information for drafting recommendations to improve the delivery shelter services.
Disseminating information regarding resources/referrals of programs.
Initiating developing and conducting special events workshops seminars and other meetings to educate inform and stimulate community program participation. Attend community events as a representative of the Endeavors.
Coordinates and conduct classes workshops and demonstrations to teach principles techniques or methods in a variety of Life Skills. Position may also secure other community members to provide presentations and training.
Submits data to Salesforce and other platforms and works on continuously on improving the outreach process and other administrative duties.
Completes written reports and documentation of plans projects and results.
Coordinates homelessness related planning and activities with other local government agencies City staff and other communitybased organizations.
Responds to residents concerns and inquiries in a courteous manner.
Represents both shelters in Austin area Northbridge and Marshalling Yard.
Serves as liaison between two shelters and represents them at City meetings.
Participates and maintains good relationships between organizations community members and clients.
Perform other duties as directed and assigned.
Demonstrate Exceptional customer service in Everything you do by placing the child family Veteran or client first to support our mission to Empower people to build better lives for themselves their families and their communities.
ESSENTIAL QUALIFICATIONS:
EDUCATION: High School Diploma or GED required. Bachelors degreed preferred with a minimum of 2 years experience conducting a combination of life skills and outreach.
EXPERIENCE: Two years work or volunteer experience working with unhoused populations desired support groups peer mentoring life skills. Outgoing pleasant professional manner; the ability creates and maintain contacts in the community; and clear articulation in providing informative presentations about shelter operations. Experience in a social service environment a plus.
ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employers sole discretion.
LICENSES: Drivers License with a clear record.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on jobrelated qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online please reach out to us at . If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.
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