Inside Sales Coordinator
Inside Sales Coordinator
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1 Vacancy
Job Description
Building on our past. Ready for the future
Worley is a global professional services company of energy chemicals and resources experts headquartered in Australia.
Right now were bridging two worlds as we accelerate to more sustainable energy sources while helping our customers provide the energy chemicals and resources that society needs now.
We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated datacentric solutions from the first stages of consulting and engineering to installation and commissioning to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.
Role Description: INSIDE SALES Coordinator (ISc)
Primary Objectives
The primary responsibility of the Inside Sales Coordinator (ISC) role is to support the local sales team assist or lead the coordination of middle game/proposal/qualification/presentation activities and lead development and maintenance of sales collateral. The ISC works closely with the sales team to enable the efficient use of our sales process.
The ISC takes responsibility for the championing our sales process for activities they own. An ISC may be asked to take ownership for letter smallcap alliance and midcap sized bids as well as RFI/RFQ responses and presentations.
Specific Activities
Research and analysis
- Collects company data or conducts internal/external research as appropriate for opportunity response documents strategy development and/or for support of pursuit efforts for own and other offices.
- Conducts customer competitor and market research as required in support of customer and/or opportunity strategy development.
- Collaborates with the designated core Account team to establish and populate dedicated core account management information repositories (e.g. CSP SharePoint Teams) and supports the development of documented customer strategies and related information.
Sales Collateral Development and Knowledge Management
- Coordinates and develops sales documents using applicable tools guidelines and templates.
- Develops and maintains sales qualification materials and supporting information in designated information management or filing systems.
- Interacts with operations personnel to support development of sales material.
- Proofs and edits technical and nontechnical documents for consistency.
- Develops prepares and updates/maintains nonopportunity specific / additional sales qualification and reference materials (including rsums project descriptions and organization charts) in designated information management systems.
- Oversees various knowledge management and database systems ensures effective use of these tools within the organization and contributes to further development of these tools.
- Works with supervisor/manager to improve processes identify/correct problems and document revisions to procedures.
- Shares information (resumes project descriptions qualification data etc. knowledge and best practices with inside sales staff companywide.
- Develops new or updates existing sales qualification materials for current and future pursuit efforts in order to maximize quality and efficiency of sales document preparation.
Opportunity Response Coordination
- Works with inside/outside sales and operating segments to identify response requirements and develop a realistic approach and schedule for the response.
- Work with Capture Manager/Operations to develop innovative solutions or leverage corporate network to identify existing capabilities that respond to customer challenges and create a distinctive competitive advantage.
- Organizes and participates in responserelated meetings (internal and/or customer) as appropriate.
- Manages response efforts for customer questionnaires qualifications requests sales opportunities that are smaller in size and/or complexity and volumes/sections on larger opportunities.
- Monitors progress against the opportunity response plan.
- Coordinates response reviews and approvals.
- Manage the successful development of compliant competitive and compelling Proposals RFIs Prequalifications and EOIs through effective collaboration across teams that include internal staff other business lines and or outside partners/suppliers.
- Analyze the customer RFP main requirements and communicate them to the proposal team and management.
- Develop a professionally produced proposal within customer defined timeframes and requirements.
- Assist with Kickoff Win planning Proposal technical review and other meetings as necessary.
- Ensure the completed proposal aligns with the customer requirements and the RFP contains the win themes is correctly formatted and approved by the location management team.
- Manage bid clarification process and maintain register to track clarifications during bid and postbid.
- Participate in the handover of successful proposals to the project team as required.
- May work with the ISM on larger bids to track and monitor bid and proposal (B&P) budget for selected pursuits. On smaller bids they lead takes responsibility for this tracking and monitoring.
- Works with designated response team members to develop and implement opportunity response plans i.e. activities deliverables owners milestones etc. in alignment with our Sales process.
- Prepares written and graphical elements of sales opportunity response documents such as proposals qualifications and presentations.
- Coordinates production of response documents (printing copying binding shipping).
General Coordination Activities
- Develops appropriate network within the company to facilitate identification and sharing of relevant information best practices etc. between offices.
- Ensures adherence to standards and templates to present a consistent appearance/style in compliance with our corporate identity.
- Coordinates with dedicated graphics personnel and outside print vendors as needed.
- May provide graphics and desktop publishing support.
- May provide assistance to sales management for the preparation of weekly/monthly sales reports.
- Performs other duties as assigned.
Qualifications/Requirements
Education: Bachelors degree from a fouryear college or university. Similar working level obtained through relevant job experience may be accepted in lieu of degree level education.
Experience: Relevant experience in Sales Projects and/or Project Management
Technical: Excellent knowledge of MS Office (Word Excel Outlook PowerPoint Teams) SharePoint online and Adobe software suite; technology savvy
- Solid verbal and written communication skills in English (and other languages as applicable).
- High tolerance in working under pressure handling multiple tasks with strict deadlines while maintaining focus on accuracy and attention to detail.
- Highly organized.
- Critical thinker; able to pose relevant questions to enable completion of lowdefinition tasks.
- Reliable handson team player.
- Ability to effectively manage own time and ability to work overtime when necessary.
- Expected to operate with minimal supervision prioritizing own workload and proactively informing Inside Sales Management of workload issues.
- Enthusiastic proactive open service minded and spontaneous working attitude and communication style.
- Ability to protect sensitive and proprietary information.
- Committed to quality and company values.
Moving forward together
We want our people to be energized and empowered to drive sustainable impact. So our focus is on a valuesinspired culture that unlocks brilliance through belonging connection and innovation.
Were building a diverse inclusive and respectful workplace. Creating a space where everyone feels they belong can be themselves and are heard.
And were not just talking about it; were doing it. Were reskilling our people leveraging transferable skills and supporting the transition of our workforce to become experts in todays low carbon energy infrastructure and technology.
Whatever your ambition theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons explore diverse opportunities and be part of delivering sustainable change.
Required Experience:
IC
Employment Type
Full-Time
