Regional Manager Parent Pathways Mid-North Coast
Regional Manager Parent Pathways Mid-North Coast
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Job Description
AKG is now a Certified Great Place to Work 2024/2025
Real Futures is a majority Aboriginalowned and staffed company. We provide tailored employment services Parent Pathways Program (PPP) Community Development Program (CDP) Transition to Work (TtW) Disability Employment Services (DES) across Australia.
Real Futures is committed to local communities and their needs our strategy strengthen our presence and our connection with stakeholders across Australia and we are proud to announce we will be delivering the new Indigenous Skills and Employment Program across Western Australia.
A Regional Manager Parent Pathways MidNorth Coast Day can include:
- Leading the operational delivery of Parent Pathways teams to achieve performance goals revenue EBITDA targets quality results while ensuring sustainability of all contracts.
- Ensuring a high standard of care support and development is provided to all staff within your region.
- Ensuring our customers are treated with respect integrity and professionalism.
- Develop and maintain operational relationships with relevant government bodies community organisations and employers.
- Ensure services and programs follow all federal and state legislation funding regulations/requirements certifications and licensing requirements.
- Developing and maintaining relationships with major employers.
- Developing maintaining and delivering services and programs to meet our Participant and Market needs to become the service provider of choice.
- Working collaboratively to achieve revenue expectations support and nurture high performing teams that are passionate about what they do and are committed to continuous improvement and growth.
- Using performance management tools and organisational training resources proactively to improve individual competencies and performance across the business unit.
- Conducting performance appraisals with staff and where required implement performance management.
- Ensuring provision of a safe working environment for all employees.
- Undertaking HR decisions/escalations in a manner that is timely fair and minimises risk.
- Inspiring and fostering team commitment spirit pride and trust; facilitate cooperation and motivate team members to accomplish group goals.
- Developing the capacity of others to perform and contribute by providing coaching/mentoring feedback and opportunities to learn through formal and informal methods.
- Contributing to the strategy direction and future planning of Parent Pathways
- Continuous quality improvement process for all services and programs focusing on simplifying systems process improvement and effective use of technology that result in cost effective and sustainable service delivery.
- Ensuring best practice is implemented across the Parent Pathways business and work with other Managers to develop and deliver best practice across the network.
- Assisting in both attracting and retaining talented people in key positions to drive results.
- Holding regular staff meetings and promote actions to ensure that communication and change are handled positively and in a timely manner.
To be considered for this position you will:
- Ability to travel between Parent Pathways sites within region
- Experience in supervision and management of large and geographically dispersed teams
- Demonstrated management experience in Community Service Children Youth and Families or Employment Services or equivalent
- Experience managing conflict and challenging behaviours.
- Excellent business acumen.
- Demonstrated ability to work in an outcomebased environment toward high performance results.
- Demonstrated ability to develop high quality individualised participant services.
- Exceptional organisational and time management abilities to manage competing priorities.
- Intermediate skill level in MS Suite databases and intranets
- Highly developed communication and negotiation skills
- Have strong relationship management skills with the ability to build and maintain internal and external relationships with employers service providers and participants
- Previous experience in Employment Services or Sales will be highly regarded
Being a part of the Real Futures team you will be provided with a wide range of benefits including:
- Personal and professional development opportunities
- Rewarding and supportive culture
- Birthday leave and diversity leave
- Frequent training and support to excel in the role
- Free Employee Assistance Program
- Access to novated car leasing
- Engage Wellbeing and Recognition Centre (Move Munch Money and Mind)
To be considered you must
- Have full working rights in Australia
- Have a current drivers licence and a comprehensively insured vehicle
- Complete an Australia History Criminal Check
- Have a current Working with Children Check or willing to obtain a Working with Children Check before employment
- Ability to work Monday to Friday 8:30am to 5:00pm
Please note that people with a criminal record are not automatically barred from applying for this position rather the relevance will be considered as it applies to our industry.
About AKG:
AKG is an innovative employment services community health and education provider underpinned by a unique partnership model.
Our family of businesses work together to empower individuals and communities with a particular focus on disadvantaged communities including First Nations youth and people living with a disability.
We are proud of our 30year heritage and our achievements. So far we have helped more than 1 million people to learn find employment and discover new career opportunities.
At AKG we are empowered by our diversity. AKG are committed to providing a work environment where everyone is included treated fairly and with respect. AKG encourages applications from people of all ages nationalities abilities and cultures including Australian Defence Force Veterans and their Families Aboriginal & Torres Strait Islander People the LGBTQI community and people with a disability.
If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process please contact our talent team via email
Confidential enquiries can be made to Ben FalconeMayo Talent Acquisition Manager via
If this role speaks to you and you want to be a part of a high performing and collaborative team as well as the ability to build an amazing career with an organisation that fosters genuine growth and development please apply today.
Required Experience:
Junior IC
Employment Type
Full-Time
