Founded in 2018 Tribe is a fastgrowing Fintech company on a mission to disrupt the industry with gamechanging technology. Were committed to becoming the market leader by providing one seamless integration with global connectivity for banks issuers and acquirers. We empower these institutions with essential building blocks and innovative solutions allowing them to focus on what they do bestenabling and supporting their customers success.
This is an exciting opportunity to join Tribe as the Head of Solution Consulting working with some of the most innovative companies in the Fintech and Payments space. Were looking for someone passionate about new payments technology ready to dive into the details and eager to apply their expertise in content training strategy and best practices to drive excellence across our solutions.
As the Head of Solution Consulting reporting directly to the Chief Revenue Officer you will provide business product and technical expertise and guidance during the sales process to clients working closely with our sales product and technical teams. Your responsibilities include understanding customer requirements and pain points designing and configuring solutions conducting product demonstrations creating solution architecture and business requirements documentation collaborating with internal teams and building strong customer relationships.
What you would do:
Engage with clients prospects and partners on key sales opportunities to support the needs analysis and solution design stages of the sales process. You will be seen by the client as the consultant not the salesperson.
Support the Commercial team in delivering betterqualified and targeted commercial proposals that drive a bestinclass win ratio.
Working with Tribes Product Sales and Customer Success teams ensure we have the business requirements solution design and value proposition documented and agreed upon with the client.
Build a library of collateral and consultative sales props and tools to develop the Commercial teams strategic sales muscle strength. Conduct internal training to educate Sales and Customer Success teams.
Work closely with crossfunctional teams including Sales Marketing and Product teams to develop highquality sales enablement learning paths collateral and tools.
Collaborate with sales leaders to identify and address areas for improvement in the sales process.
Work closely with Sales Customer Success and Marketing teams to identify crosssale opportunities and provide guidance on effective crossselling techniques.
Work closely with the Product team to develop and evolve value propositions build enduse case examples and target specific verticals and market segments with tailored sales messages and supporting collateral. You will serve as a feedback loop into the Product to help develop the ongoing roadmap and support specific product development investment cases as required.
What we expect from you:
45 years of experience in presales consultancy business analysis or a related field with a track record of success working with clients and sales teams.
Experience in Payments Banking or Fintech ideally including card issuing and/or card acquiring.
A hunger to play a pivotal role in winning larger more complex enterprise deals by working alongside the sales lead and acting as a consultant to facilitate this internally and with the client.
Expert consultative/business analysis skills: process mapping highlevel architectural design value chain analysis enduse case construction and presentations. Confident in running workshop sessions with crossfunctional groups.
Experience with sales enablement technologies and CRM systems such as HubSpot Salesforce etc.
Excellent communication and leadership skills with a knack for developing highimpact consultative sales strategies.
Strong ability to collaborate with crossfunctional teams and lead through influence.
Resultsdriven mindset and a focus on achieving sales targets through effective valuebased sales.
A commitment to continuous learning and improvement for yourself and your team.
What we offer:
Highperforming ambitious and fun working culture
Flexible work environment
Personal development plan for professional development and career growth
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