Program Manager
Program Manager
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Job Description
POSITION PURPOSE
Responsible for maintaining a full time on site Condition Monitoring services ensuring quality and customer satisfaction. Candidate is responsible forscheduling work as necessary as well as reporting metrics KPIs that accurately reflect the performance progress reports and findings asrequired by the client and Icare. The Manager is also accountable for developing and updating SOPs internal auditsoverall safety including ensuring compliance with all Icare client OSHA and all otherapplicable standards to the facility that they are servicing be a technical resource to the clientand Icare employees in troubleshooting PdM and lubricationrelated issues and perform and oversee specific projects as assigned.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Leads condition monitoring program setup or for clients as required including but not limited to:
a. Building and maintaining CM technology databases to applicable Icare and clientrequired standards.
2. Responsible for communication and education between the company and clients including but not limited to:
a. Communicating the Icare deliverables to the client.
b. Conduct technology awareness sessions for clients as requested.
c. Submit documented case studies for customers to support machine life cycle improvement.
d. Must be able to interact comfortably gain trust and communicate effectively.
3. Responsible for necessary auditing metrics and reporting including but not limited to:
a. Ensuring all databases are in compliance with current applicable standards.
b. Managing all database changes.
c. Lead Management of Change (MOC) process adherence.
e. The accuracy and timeliness of all internal and external communications and reporting.
f. Nuisance alarm management.
4. Responsible for the overall safety awareness of the work environment.
a. Ensuring compliance with Icare client OSHA and other applicable standards.
b. Actively participates in ICare and client safety programs to foster continuous improvement.
c. Issue a Stop Work action if any situation environment or condition is an immediate concern of injuryto himself or others. If it is not safe then do not perform the work until a safe method or condition existsperiod.
5. Mentoring A few of the activities in the area of Mentoring will include but are not limited to:
a. Assist in training/mentoring of ICare employees.
b. Able to convey obtained knowledge from seminar/training sessions.
6. Performs Condition Monitoring and Reporting of equipment. Condition Monitoring responsibilities include butare not limited to:
a. Collect technology data in accordance with ICare and best practice industry standards.
b. Maintains technology databases with current information.
e. Reports results in a clear concise manner following all ICare and/or client procedures for content.
7. Other Responsibility
a. Performs special projects as assigned. Work on call and/or overtime as needed and required.
b. Ensures that the work area and all ICare and/or clientsupplied equipment are clean secure and well maintained.
GENERAL PERFORMANCE MEASUREMENTS
1. Technical verifies accurate analysis and reporting of technology data reports are accurate and neat and assignments arecompleted as scheduled.
2. All inquiries are courteously attended to. Good business relations exist with ICare employees and clients. Aprofessional image is projected at all times.
3. Work is performed safely and theemployee actively participates in continuous improvement of the safety programs. Workareas and equipment are kept neat clean and well organized.
QUALIFICATIONS
EDUCATION/CERTIFICATION: High school graduate or equivalent College Graduate preferred in technology orengineering field. ASNTTC1A or ASNTCP189 Professional Certification Level 2 or ISOCategory 3 or industry equivalent.
REQUIRED KNOWLEDGE: Mechanical CM Analyst: machinery fundamentals including pumps motors gearboxesblowers compressors switchgear etc. Knowledge of mechanical fundamentals such as fits
and tolerances. Detailed knowledge of data acquisition techniques utilizing Vibration
Analyzers Ultrasound. Working knowledge of other conditionmonitoring technologies.
Electrical CM Analyst: knowledge of electrical fundamentals including: switchgear fusesdisconnects cabletorquingof fasteners transformers etc. Knowledge of data acquisitiontechniques utilizing Infrared Cameras Ultrasound Motor Testing Equipment. Workingknowledge of other conditionmonitoring technologies.
EXPERIENCE REQUIRED:3 or more years of direct related experience.
SKILLS/ABILITIES: Good communication skills both oral and written.
Proficient computer skills including but not limited to Windows Word and Excel.
Solid analytical and problemsolving abilities.
Able to work well independently.
Required Experience:
Manager
Employment Type
Full-Time
