Program Manager Home Lending
Program Manager Home Lending
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstartpowered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digitalfirst lending experience their customers demand. More than 80 of borrowers are approved instantly with zero documentation to upload.
Upstart is a digitalfirst company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; and Austin Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!
The Team
Upstarts Home Lending vertical team is seeking a candidate to fill a Program Manager role to join our team. You will be responsible for helping create and maintain a vendor management program for our servicing vendors overseeing said vendors creating a training program for the Home Lending Operations teams that serves business goals creating and running a quality control and change management function for Home Lending.
As the Program Manager at Upstart you will be able to think strategically and analytically is solutionsoriented and likes to improve processes and workflows. He/She is selfmotivated a great planner exercises excellent judgment and handles challenges with positivity and grit. The candidate should also be able to communicate effectively and establish key relationships with Upstarts vendors and internal teams.
Position Location This role is available in the following locations: Remote
Time Zone Requirements This team operates on the East/West Coast time zones.
Travel Requirements As a digital first company the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time inperson collaborating via regular onsites. This role may require travel to vendor sites once or twice per quarter or attend in person onsite collaboration sessions at one of Upstarts offices in California Texas or Ohio (once or twice a year). If you need to travel to make these meetups Upstart will cover all travel related expenses.
How youll make an impact:
- Accountable leader for home lending servicing vendor management.
- Develop and lead robust quality control function for all operational aspects of Home Lending.
- Develop and lead home lending operational training and development programs.
- Manage compliance risks drive any process issues/ risk to a successful resolution.
- Identify possible areas of process improvements propose thoughtful solutions and individually or by partnering with other stakeholders across Upstart implement proposed improvements.
What were looking for:
- Minimum qualifications:
- Minimum 4 yrs experience in an Operations Vendor Management position at a Financial Institution
- Expertise in new products and complex p&l problem solving
- Proven track record of process improvements problem solving and effective task prioritization
- Proven track record of working with data and interpret the data to make data driven decisions
- Demonstrated understanding of the complexities and nuances associated with securitized asset products.
- Preferred qualifications:
- Experience in an Operations Vendor Management position focused on Home Lending vendor partnerships
- Proven ability to drive significant business impact by proactively initiating and leading projects that exceed standard role responsibilities and contribute to the companys success
What youll love:
- Competitive Compensation (base bonus & equity)
- Comprehensive medical dental and vision coverage with Health Savings Account contributions from Upstart
- 401(k) with 100 company match up to $4500 and immediate vesting and aftertax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday vacation sick and safety leave
- Supportive parental family care and military leave programs
- Annual wellness technology & ergonomic reimbursement programs
- Social activities including team events and onsites allcompany updates employee resource groups (ERGs) and other interest groups such as book clubs fitness investing and volunteering
- Catered lunches snacks & drinks when working in offices
#LIREMOTE
#LIAssociate
At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by jobrelated skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures backgrounds perspectives and experiences and know that we can only become better together.
If you require reasonable accommodation in completing an application interviewing completing any preemployment testing or otherwise participating in the employee selection process please email
Manager
Employment Type
Full Time
Key Skills
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved