Technical Product Management Intern
Technical Product Management Intern
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
About Us
At Dodo Payments were revolutionizing the way MicroSaaS founders Indie Hackers and Solopreneurs manage payments globally. We re looking for a Technical Product Management Intern to join our dynamic team and play a critical role in enhancing our product and the merchant experience.
Key Responsibilities
Automating the Merchant Journey
- Optimize and automate workflows across the merchant lifecycle.
- Implement a comprehensive CRM system to manage communications seamlessly throughout the merchant journey.
Merchant Support & Technical Integration
- Assist merchants with onboarding technical integrations and setuprelated queries via platforms like Discord and Intercom.
- Troubleshoot and resolve technical issues to ensure a frictionless experience.
SelfServe Systems
- Develop and implement a selfservice platform to enable merchants to independently manage processes from onboarding to payouts.
Product Documentation
- Regularly update and refine product documentation to reflect new features and improvements.
- Ensure documentation is clear thorough and accessible for stakeholders.
Analytics & Funnel Optimization
- Analyze product usage and funnel metrics to identify pain points and recommend enhancements.
- Drive improvements to optimize the merchant experience and boost conversion rates.
Requirements
- Technical Background: A solid foundation in software development to support technical integrations effectively.
- Communication Skills: Strong written and verbal communication skills to engage with merchants and resolve queries efficiently.
- SaaS Experience: Experience in a SaaS startup is a plus but not mandatory.
Perks
- Dynamic Startup Culture: Join a vibrant fastpaced team working alongside experienced founders.
- Growth Opportunities: Gain handson experience and grow with the company. Exceptional performance may lead to fulltime opportunities.
If you re passionate about technology enjoy solving problems and are eager to make an impact at an innovative startup we d love to hear from you!
coding experience,product management,crm systems,analytics,communication,documentation,technical support,workflow optimization,saas,management,software development
Employment Type
Full Time
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